Walmart Auto Care Centers

"I called ahead to see if they had openings, and they asked me to bring my car at 6:15. I came in about 6:12 and they told me "Bro, we're about to close, so you kinda missed out. You're going to have to do it tomorrow", I was ok with thst, but since I called ahead I said "oh I believe I have an appointment, you guys told me to come at 6:15, it okay if you guys can't". I literally just wanted to let them know I wasn't a walk in. Employee proceeded to laugh and said "have a good day" as he turned around and walked away. I drive closer and asked for their open hours, and his name he asked why, to which I said just asking so I could come tomorrow. He replied "7 to 7" and I had to ask his name again. After a couple of times he said what I believe was "Greg" I asked for confirmation, but he once again laughed and in a burlesque way said "Greg" (I think, as it was inaudible), and turned his back on me again and walked into the bukding laughing. Cheap experience at Walmart? Expected. But at least I ask for respect to my person. I literally was legit nice and was treated with so much disrespectbin return. I'd like to ask the young gentleman that what have I ever done for him to treat me so disrespectfuly, but he just waled away, an probably would do it again. I'm not even mad, just surprised."

"Was there to fix my tire although I told them when I dropped it off I had the road side package that my late husband had paid for but it was under his name.... when I came back to pick it up they tried to charge me $$ saying they couldn't find the warranty lucky my husband was good about saving receipts and I was able to get it from the glove box to prove it..... almost felt like they either didn't believe I was related to him or that I didn't have it to prove it. Was very upsetting having to explain he passed, I'm his wife etc...."

"The day before Thanksgiving I was driving by to meet with family. My tire exploded on the free way and got to Walmart 5 minutes before they closed. I was totally okay with just leaving my car off and letting them place a new one 2 days later. But their whole team said “no problem we will do it right now.” They were willing to help even though they didn’t need to. They didn’t even make it seem like the inconvenience it actually was. Super great"

"I bought four tires at Centerville ut and they did not offer me an extender warranty. I had a damage in my tire on the road, and when I went for repair or replace they did not change my tire because I was Not offer the road assistance and want to charge me for a new tire. I learn my lesson. Never again."

"I needed my oil changed and fluids checked so I checked online that Walmart auto could change my oil and check my fluids (their website said they would check my fluids when doing the oil change), so I took my car in and specifically asked about getting the fluids checked I was assured that the fluids would be checked and the check was included in the oil change. After leaving I looked at the receipt and it said I declined getting my all of my fluids except for the wiper fluid checked, so I called back and asked why and apparently they couldn’t check those fluids because they’re in a closed system and I will need to go to a professional service to get them done. I wish I would’ve been notified before they did the oil service on my car, so I wouldn’t have to go to a second location for my fluid check."