Macey's Lehi Pharmacy

"The people in the pharmacy are awesome they treat you like family"

"I love this pharmacy! I had nothing but bad experiences with Walgreens in both Lehi and Saratoga springs. Their lines were always at least 10 people deep, and moved VERY slow. Also, the employees acted like I was putting them out when picking up prescriptions. I had enough, and transferred all of my prescriptions to Macy's, and couldn't be happier! They are always friendly and helpful, something I never experienced at Walgreens. There are hardly any lines when I go, and if there is even one person ahead of me in line, they always acknowledge me, and get my prescription all ready to go, so it is ready at the counter when I get to the register. Also, Walgreens always seemed to be out of some of my medications when trying to pick up a refill, and I would have to go several days without medication. I have never run into this at Macy's, with the exception of one popular generic prescription. It wasn't their fault, however, because the manufacturer was completely out, so their hands were tied in not being able to fulfill my refill. Luckily, my insurance paid for the name brand, and they had that in stock, so I was able to get my medication. My only complaint is they are closed on Sundays. I have a medication that I can only refill every 30 days, and not a day sooner. If this falls on a Sunday, I can't have my medication that day and have to wait until Monday. I also wish they had a drive-thru for more convenience. But, with all my positive experiences there, I am still very happy with their customer service and support. I hope they continue with their great service, because I will be a customer for life if they do. Thank you, Macy's!"

"I trust this pharmacy and appreciate their patience with me and their eargerness to help me learn how to use their technical systems and insurance nuances. Thank you all so much!"

"Lauana the Manager went above and beyond to help me. She was patient, kind, and understood what I was trying to accomplish. She should be promoted to whatever is above her current status. I will return just because of Lauana's understanding of customer service. AMAZING!"

"Called to see if they had my prescription in stock as there is a shortage and my normal pharmacy is out. I'm very sick and they asked if I fill my prescriptions there regularly which I replied no . They then said they wouldn't fill mine so they could save it for their regular customers. I know this is their right but it seems so wrong to be able to deny someone who is sick their medication."