Marco's Pizza

"I've had better pizza but employees were very kind and even offered me a free shake after I left a 20 dollar tip! Manager obviously trained and selected their team well!"

"I love Marco's Pizza but I will not go to the Ft Lane location again. I had ordered online from work to pick up a couple pizzas on my way home and requested curbside delivery. I got there 5 minutes early and called to let them know I had arrived. The person that answered the phone said they hadn't started the pizzas yet. I told her they were supposed to be ready in 5 minutes and asked for them to be brought out when they were done. Then she backtracked and said they were in the oven. She said that I needed to push the button on the app for curbside assistance. I told her the website said I only needed to call when I arrived and I didnt have the app. Then she said they weren't doing curbside because they were so busy. I was the only car in the parking lot. She kept me on hold for awhile and then asked what I had decided to do. I told her I was waiting for curbside delivery. She said they don't offer curbside and I said I had selected it on the website when I ordered. I asked to speak to someone else. It was obvious by now that she was lying and saying whatever she could to not have to bring out my pizza. After I asked to speak to someone else, she said she'd bring it out but wanted me to know she was doing it just for me and that it's not a service they offer. Right on my receipt it said 'Curbside Delivery.' Very disappointed that something as simple as picking up a pizza could turn into something so unpleasant. If you don't offer curbside, don't have it on the website. Another tip: get employees who actually know a thing or two about customer service and don't lie."

"My buddy Sam has been preaching how delicious Marcos pizza is. On Sunday night, February 25, we decided to try it out. Google says the restaurant closes at 10, yet we showed up at 9:30 and were refused service rudely. A tall, slim man started slamming items in the back of the kitchen. He then came to the front and told my friends and I that he "isn't taking any more orders tonight" and his co-worker stood by silently and avoided eye contact. There was a couple in the dining room eating, so I'm not sure why we weren't served. Very bummed out :( Edit: Had the owner reach out asking to message them on facebook or twitter, but their facebook doesn't allow private messaging and they don't have a twitter for this location. Complete joke of a restaurant. Z-brothers pizza and Hungry Howie's are each 30 seconds away and both taste better anyway."

"I came in an hour before closure, and their lobby had already been shut down, forcing me to eat at the adjacent bus stop. Employees were nice and friendly, although they seemed to assume I was a door dash driver when I stepped inside. Place is very clean, even behind the counter."

"Honestly super disappointed. I ordered a half and half create your own pizza. The toppings were not half and half. They were scattered all over the pizza. I also asked for light sauce and it’s almost like they put double sauce. I ordered the cheese bread and asked for double cheese. Again, almost like they put half cheese. I also ordered (and paid for) extra side sauces and only got one. Not pleased with the fact that I paid extra for things and got less. Not pleased with the fact I asked for less things and got more. The website said my food was “delivered” almost 10 minutes earlier than it actually arrived. Had my husband and I walking up our neighborhood looking the fool to see if it was dropped at the wrong house. I generally love Marcos but this experience put an exceptionally bad taste in my mouth."