Pick Your Part - Aurora

"This isjust ridiculous. Five dollar to get in to yard. Domestic sings everywhere and all models are mixed there is no order in the yard. And literally took 40 minutes waiting line just to pat. Can this get any worse? Last time I came in. It was two dollars and a lot better. I dont know what you think guys."

"I can’t give this place one star only because of their generally good selection and helpful tools. But the staff is out of pocket with their condescending attitude and the absolute scam that is from what I’ve heard the new management. You now have to pay an additional warranty fee for the already over priced nonsense they have. For me it was an extra $155 for a truck bed - a total of $755 for something the other local competitor charged only $300 for. I could buy a brand new bumper from EBay for less that what this place charges. I couldn’t justify coming here even if it was a last resort"

"Warning. Do NOT go here!! They make money off of victims, including senior citizens, working class people who now can't get to their jobs, the poor, etc., whose cars were stolen. It could happen to you some day. They do not check VIN #'s to see if vehicles are reported stolen nor do they get proper ID of seller/thief which is why thieves go there knowing that they can literally get away with the theft because the police can't identify them. It is also extremely difficult to speak to a person when you want details about your stolen vehicle and thief identify. This is a criminal enterprise."

"They had no number to call or say to contact anyone the office. So I drove down 70 miles in rush hour traffic to try to get a part from a vehicle they had posted a photo of online. The photo was gorgeous, showing exactly what I needed. When I got there, the vehicle was thoroughly pillaged. So I did all that driving and wasted half of my day for no reason. This business model of not being able to contact someone is absolutely horrific. I wouldn’t recommend them to anyone."

"This is probably one of the worse companies I've ever dealt with. They are unprofessional and customer service is horrible. I bought a transmission from them with a warranty and the service rep i dealt with severely lacks in communication skills. I had to call and email several times to get information on a warranty I paid for and the guy took no responsibility for blowing me off. I took my car to get it looked at and fixed and the transmission shop didn't want to fix my issue because of the horrible reputation LKQ has with fulfilling their warranty obligation their customers pay for. Unless it's some small part, don't waste your time or money doing business with this company."