Michael Kors Outlet

"No store hours posted on the door. I arrived at 6:47 pm and the doors were locked. A young girl up front pointed with her finger to wait, assuming she was getting someone. The staff ignored me, I wanted to ask about the hours. The young guy who I recall from my last visit Tony a manager or supervisor also just ignored me when I was knocking on the door. I just googled and find out they close at 7pm. If the website states 7pm that means you provide service till 7pm. There were several customers walked up surprise the store closes early. I just needed to make a return which would’ve taken long. I’ve been a repeat customer for a while and have spent several $$$$, I will now take my $$$ elsewhere. I’ve read several negative reviews on here, upper management definitely needs to review and make changes to this location Denver premium outlet!"

"The worst experience I’ve ever had at a store. Stephanie, who seem to be the manager, was incredibly rude when Asked the price. Her attitude was hurtful. She seemed like she hated her job and hated being there, We usually make this, Michael Kors a must stop when coming to the outlets but after today’s experience, I will probably just shop at The other fashion stores at the shopping plaza. I really hope Stephanie finds a better job or when that makes her happier because her attitude today was so hurtful and spiteful, everybody else was really nice though."

"Tony was very helpful and friendly today helping us choose watches and bags. He also helped us resize the watch strap. I’m very happy with the service and would come back."

"We were on vacation in Colorado and bought various items at MK. Unfortunately, we had to give some of it back. There was a shortfall in the chargeback that we only discovered when we were already on our way home. From home I contacted Michael Kors by email. Bea, the wonderful and friendly employee, went out of her way to solve the problem. MK is fortunate to have such a motivated employee. Thank you very much from Susanna"

"Very disappointed experience and terrible customer service at Michael Kors. The girl took all my 4 bags and she told me to pick from the counter she even ask my name to write on the bag when I reached out on the counter the girl was on phone talking with someone she don’t even bother to help me when I ask her about my bags she picked a wrong bags very unprofessional behavior then I went with her from where I picked those bags I saw the same bag she put back on the display shelf that was pretty awful, when I asked her why she did that she answered me back so arrogantly that many customers does that they didn’t pick up their stuff that’s why she put it back but I was still in the store why should I do that that’s so unprofessional behavior and made me feel bad. I’m sure will never go to this store again !"