JCPenney

"Salon is a great place. I needed a haircut and beard trim, and I have always been hesitant for new people to do that. I was originally going to have Angela do my hair. She convinced me to have Heather cut my hair and trim my beard and let me tell Heather did an amazing and now every time I need a haircut and beard trim I always see Heather. She is great!!! Heather and all the salon employees always recommend great hair and beard products as well. Keep up the good work, salon!!!!"

"The photo studio is terrible. The staff is very unprofessional and rude. One staff member kept coughing while waiting on customers and did not even bother to cover her mouth. Waited at least 30 -40 minutes after set appointment time. Not good with a 18 month child. Photographers do not know how to accommodate for or treat young children. The props were old and the minimal selections for the background were very generic. The few photos we did get were just ok. It was a terrible experience with poor customer service."

"I haven’t been to a JCPenny in years, but I was blown away by the customer service AND the pricing. Each of these exceeded my expectations! I walked into the store and the first employee proactively asked me if he could help me find what I needed. He was knowledgeable and kind. I spoke with two additional folks at the cash registers - each amazingly kind as well. They were also effective and extraordinarily helpful in my shopping. Truly, I cannot believe the store has this many exceptional people working for them when it is so hard for other employers, to find good, reliable workers. Good for you, JCPenney!! And then the pricing was better than online and competitors! Debbie was the gal that helped me with a curtain rod selection. Unfortunately I did not catch the names of the other folks."

"Check your receipts before you leave the store! I purchased a few items and didn't check the final price before paying. We also got a bag for 10cents, and then there is another charge for the bag for $44. Came home and saw the receipt. I had to go back to the store to get a refund."

"I swear to you, one of my best friends has a secret love affair with this place and I never understood why until now. The quality for the prices and the dynamic staff are an experience. Not to mention, its a legit department store and in our instant gratification world, it's rare to walk 3 levels of the same freaking place. We went to the men's section because he is a he and also men's clothes are just better, generally. I found an outstanding blazer on massive sale, a ridiculous shirt (which I definitely bought) and some obnoxiously bright pants to complement my new shirt. I've always wanted a blazer and he found multiple items that he makes look fabulous. Yes, they are q little more expensive but if you're willing to shop the rack and go with a dear friend, it's great fun. There were two employees that were polar opposite which only made it more entertaining because one lady was the most stern woman I've ever seen and the other girl thought I was hilarious. It seemed like her first job and she handled customer complaints beautifully, even though we stood in line forever behind the angry customer but she left happy, and so did we!"