Hampton Inn Longmont

"AVOID THIS HOTEL AT ALL COSTS! Especially after hearing back from the owner or GM. 1. As a business owner, you have a lot of nerve saying this is my problem. ALL guests should be notified of the appalling condition of this hotel when they make a reservation. I spoke to the front desk BEFORE completing my Hilton Honors reservation, and she had every opportunity to mention it. 2. Those are the points and payment made by a shared account with my husband. He followed your protocol for me to use them, and frankly my personal business is not something you should even be mentioning on this review. It is tacky and unnecessary! 3. Perhaps in the future, you might want to take into consideration the sensitivities of your guests, as I have several serious health issues I am dealing with. But clearly, you don't have the aptitude for empathy. *** I needed a last minute hotel on Friday for 5 nights, and since I had Hilton Honors points, I went with this location after calling to inquire about availability. Imagine my complete shock when I pulled up to the front of the building to see the entrance crawling with construction crew, as they are remodeling the front of the building. I walked in feeling upset, but I was reassured they could put me in a room far from the construction area. After a brief tour of amenities & room, I agreed to keep my reservation. I did mention that advanced notice would have been helpful, but none was given, and I've heard from other guests they were unhappy about not knowing this piece. It seems worthy of mention for each reservation, given the severity of it all. The first morning, I was startled awake at 8am when the trucks and cranes outside my room in the back corner of 2nd floor started up. It took at least 2 hours for them to move all the equipment around, ruining the possibility for a sleep-in. While the accommodations are nice & clean enough, with an expansive free breakfast, the noise and lack of sleep has been difficult for me. I was looking forward to Sunday morning sleep-in, the only day of my 5-night stay I was told they would NOT be working, but they are out there now making an unbearable disturbance. I have not been comped for my time here or been offered a sincere apology for lack of information, therefore I was compelled to write this poor review. It's a shame!"

"The staff is VERY helpful and friendly. I had a reservation mix-up (with a third party booking company, not the hotel) and the staff went above and beyond to take care of us. They did a great job! The place is modest, clean and comfortable. I'd definitely stay again."

"We were very impressed with the cleanliness, hospitality, and complimentary breakfast here. Definitely a much better stay than we’ve had at other hotels this year that cost way more. Our room was pretty large and the bed was comfortable, I feel like this place was a great deal. Staff was very friendly too. A short enough drive to RMNP as well which was the purpose of our trip."

"We stayed here while visiting family and we will definitely be back. The rooms were very clean and comfortable. The breakfast was delicious and a little different every day, which I loved! The Southwest omelet was my favorite. The staff was so friendly and made sure we had a good experience. Thank you!"