Boulder Property Management

"Scottie- the head of maintenance- is truly amazing. He’s the most helpful person I’ve ever spoken to at a leasing agency. He was very understanding of my situation and was able to get me my money back for a repair. All 5 of these stars are for Scottie!"

"If I could give 0 stars I would, but unfortunately this is not an option. Much like living an enjoyable life while renting from BPM isn't an option. I have called them 3 times today to try to get a response about my apartment flooding and I got yelled at every single time by people who seemingly didn't know what they were talking about. If you can avoid it, don't rent from here."

"Incredibly greedy. They will quietly nickel-and-dime you for every small bit of maintenance, such as some external laundry room lock breaking due to weather, or someone else leaving garbage out in the common yard. Rent is sneakily made due several days before the end of the month, with late fees starting after the 1st, unlike normal landlords where it's due on the 1st with a few days grace period. So if you forget to pay by one day, they sneak in a late fee the next morning without notifying you or saying anything. Given that people get paid at the end of the month and autopay isn't always an option, this is beyond insidious. They want to squeeze out a tiny late fee whenever they can. When it comes time to leave, they will plunder your security deposit. The deductions will mysteriously add up to almost the full amount (to no surprise). BPM includes a stack of post-move-out maintenance invoices for ridiculous sums, most of which are natural wear-and-tear. They're counting on you being unwilling to dispute the matter, especially if you're a college student who's leaving town after the lease ends. The only reason I'm putting two stars is because the maintenance department is decent and prompt."

"I rented with BPM for multiple years and will not be moving back in with them so I feel now is a good time to write a review. I will preface this by saying I am giving two stars as they are the best property management company in boulder which is NOT saying much. They actually have an office and a phone number which you can call and are usually pretty helpful. However, they are just like any other property management company here. They provide old, rundown houses to college kids and charge a fortune in rent. Every year rent increases with no option to negotiate. Last year alone, we had the heat break in our building numerous times in the winter leaving everyone without hot water. When I confronted the maintenance crew about not having heat in winter with freezing temperatures, they were “nice” enough to provide me with a space heater. No rent compensation or anything for the 1+ week of combined days with no heat and hot water. Regarding your security deposit, I always received 75-80% of my deposit back despite leaving everything extremely clean and in better condition than I found it. I was charged for cleaning fees regardless of the condition I left the property in, some of which are outlined in the lease. They are aware they can withhold these things despite them being considered “Normal wear and tear” which are things that you as the tenant should not be charged for under CO law. Renting in boulder is not fun and I would recommend that you consider a private landlord if possible. If you decide to go with a property management company in boulder, BPM will get the job done but you won’t enjoy the experience."

"I really wish there was an option for negative stars. This company SUCKS!!! Imagine paying 1,000 plus dollars in rent, just for a bright light to be installed directly outside of your bedroom, that goes off every minute, while lighting up the whole bedroom to the point where you cannot sleep. As if this is not already unacceptable, the response we were given was to get black out curtains. What curtain rods are we going to hang said curtains on? Just for BPM to later most likely charge us for putting holes in the walls to install said curtain rods. I have only ever experienced unhelpful customer service from this establishment, she was unhelpful, rude, and does not care about her job. Not to mention I have to pay for laundry, just for it to not work! Whatever you do DO NOT RENT WITH BOULDER PROPERTY MANAGEMENT."