Discount Tire

"This location has gone down hill drastically. I had tires replaced and by far it has been the worst experience in any type of car repair I've had. I got a puncture in my right rear and just went ahead to get all 4 replaced since its AWD and all the TPMS sensors replaced. I get a call 5 minutes later that 3 will be sent to the store and 1 would arrive the next day. We agreed that the three tires and sensors would be installed and the best tire would be left on until the other tire comes in. Well 3 did get replaced after them having my car all day but not getting out of there until almost 6:45, they close at 6, then when I got home I noticed the one with the puncture in it was still on. No biggie, I work from home, so I'll bring it up when the tire comes in. Well, it didn't come in until the next day after they said it would come in. I go in to get that put on and after a nearly 2 hour wait to get that one tire put on the guy tells me the TPMS sensor in one of my front tires is dead, then find out that they never put them in so I had to wait again for them to put them in. So after finally having the tires and sensors installed I thought it was over, but then my steering wheel starts shaking when I go over 60 mph. I just had new brakes and rotors put on a month prior so I know that's not the problem, could only be out of balance tires. I went in to get that resolved but after waiting almost 45 minutes and them not even looking at my car, I took my keys and left."

"OSCAR is the man! Seriously helped me out with my Jeep and my brand new snow tires. I live up in the mountains so I need good tires and now I feel safe in my neck of the woods. GIVE THIS MAN A RAISE! Or least sort of recognition. I drove all the way down from Summit County to go to this store specifically because of his customer service. Thank you Oscar so much!!"

"Tires can be bought and installed anywhere. However... I really wish there were extra stars for customer service, for product knowledge, for APPLIED knowledge, and for the concern that they have for our safety. All I had to do was explain that I wanted the best tires for my wife's car (snowy weather is knocking at our door), and I got just what we needed. While waiting for my tires to be installed (make appointment online - way faster) I watched at least 4 salesman (no women) take care of customers. I went to the Tower Road location in Denver, and was treated like royalty. I don't feel like they treated me as a valued customer - I know they did. I didn't mention the price - because the same tire cost about the same everywhere. Go to Discount for the peace of mind. Shout out to the Manager, Jose Salazar, and to Oscar. I will be back, and I will refer anyone who has a need for tires or wheels. What else can I say - just go. You'll be glad."

"I recently had a flat tire and got it replaced at the discount tire. The service and the communication throughout the process was great, and whenever I called the store they were very friendly. However, when I got home from the appointment , I realized that my rim had several scratches that I had never see before. I have never scraped a curb or scratched my wheels before as I drive very carefully. I reached out to them and they responded that these kinds of scratches are normal wear and tear that I will have so either I can take 100 dollar credit or I will have to wait for their counterpart to repair the rim. I am not sure if I want to go back to any discount tire store to get more of the rims damaged and waste my time on repairing them."

"Amazing service and very helpful. We left the airport and found a screw in our tire with a low tire at 6:15pm and had a four hour drive ahead of us with nowhere to stop between to have it fixed. We pulled in and even though they were technically closed they offered to stay late and try to fix it. Then when they couldn’t fix it they still got us setup with our spare and air in it. Incredibly friendly and kind all the way around!! Highly recommended for sure!"