Integrity Tire

"I had an oil change and new tires put on. It took for hours for the car to be done. I asked them to top off the fluids and they said they would. Five days after getting the service done, the low tire light came on. Two weeks after the service, my coolant light came on - they had not topped off the fluids line they said they would. Not happy about how long the service took. When I left after getting my car back, i noticed I didn't get the wheel lock key back and had to return to pick it up. Would not recommend them to anybody."

"I came in last minute after buying a tire from a big corp and would not mount it (treated us very poorly to be honest) but Mike was very accommodating especially on such short notice. Integrity Tire changed the tire right there, mounted and balanced the new tire for a very reasonable price. Will be going here from now on. Thank you Mike & Integrity Tire techs!"

"If you are looking for a place to service or maintain your car, Integrity Tire on South Parker Rd in Aurora is the place to go! Katrina the manager was very helpful and pleasant. My car needed a lot of work done. Justin, the mechanic, is top notch. He fixed everything needed. He even went above and beyond by staying after closing to finish the work so that I would have the car for the next day. Excellent customer service!!!"

"I’ve been going here for the past year for oil changes and other minor maintenance and have never had any issues. However, I went back yesterday and it appears that the store is under new management and there is all new staff. My check engine light was on and they stated it would be a $164 fee just to “diagnose” the engine light and would only be removed if I agreed to have the car fixed there. They guaranteed I would able to pick up my car by the end of the day. I finally received a call at 4:55 stating that they would be closed at 5 and still needed time to finish the job and I could pick it up in the morning. Within an hour of picking up my car, the check engine light came back on. I was told to bring my car back in (and they could guarantee they would be done by 3pm). After further examination they told me that they didn’t realize the air/fuel ratio sensor had to be replaced with the oxygen sensor and that it would be an additional $400 charge (this job would push back pick up time past the 3pm initial time I was assured). By this point they had lost my trust so I told them that I would seek services elsewhere and that I would come pick it up. They assured me they would not work on it and that I could come get my car whenever. About 30 minutes later I arrived and was told the mechanic was not aware I had asked them not to replace the piece and that he had already done it and I owed them $427. Overall, a very disappointing experience and I will not be taking my car back here."

"Went on Friday and luckily for us they weren't busy. We just needed a headlight bulb replacement and they were able to get us in and out within an hour. They even checked the rest of our lights to make sure they were good and aired up our tires. Awesome service, will be going there again."