Lowe's Home Improvement

"A few weeks a go I went into this store with not very much hope of replacing my moms dishwasher. Then I talked to Matt in appliances and he was amazing. Took the time to walk me through what I needed to do and what parts I needed. I took pictures of what I was dealing with and he knew exactly how to replace the lines and the shutoff valve. Couldn't have done it with out his help. Will be going back to this store just because of the help and service I got from Matt. Thank you"

"We came in 15 minutes before close to look for one small item and pick up our order. We tried to ask the lady at the pick up desk (Carrie) where the area would be for us to look for the item. She looked right at us and said "You have 10 minutes to get that." Super rude. She then spent as much time looking up the aisle as we took to just walk and find it ourselves. We didn't find the piece we were looking for, so we went to pick up our order. Carrie was again very rude in asking our information. We then had another employee ask us for the exact same information. We were still out of the store by 9 pm. I understand not wanting people to be in your store for long periods of time after close, but the hours say until 9 pm, we should be able to look for an item 15 minutes before that. I worked retail for 8 years and would never dream of being so rude to customers, even if they walk in one minute to close. We are incredibly disappointed in this experience and suggest anyone needing materials to just drive down the road to Home Depot. We have had much better experiences there."

"I recently bought some bathroom faucets at this Lowe’s location, and the selection and value exceeded expectations. The person who helped me was 5-star! He knew a lot about the products and was friendly and non-condescending. The only reason I am not rating this location with 5 stars overall is that it is IMPOSSIBLE to talk to a human on the phone. I’m interested in purchasing several more plumbing fixtures, but I don’t want to drive out there until I ask a few questions. I have waited on hold for five minutes more than once. This is unacceptable."

"This truck and driver blocked the road refused to pull ahead 15' so cars could get threw and told me he was doing his job and to drive around the block he was very rude and said call the cops he wasn't going to move his truck so I did so there would be no other problems will never use Lowes again and I will spread the word very un professional"

"I stopped here to buy some more paint and to return a gallon of paint that I had purchased that was incorrect. A manager there, Barb, was the absolute sweetest most helpful person I've met in a long time! She helps me from the time I walked in the door until the time I left! They're apparently wasn't anyone there to mix paint and Barb stepped up and volunteered to refresh her memory and mix some paint for me and did a fantastic, phenomenal job! Their cash registers weren't to ring up the discount on the sale they're currently running and she once again fixed it for me and got me on my way! I am so pleased, thank you so much Barb, you absolutely made my evening spectacular!!"