Jimmy John's

"2/17/23 EDIT - Lowering to 1 star from 3. I gave this location another chance. Ordered another tea. I assumed this issue would be fixed considering I was told my complaint was forwarded to the franchise owner. So once again I was given a cup of tea that smelt like alcohol and tasted absolutely disgusting. I don’t understand how their tea is always old. I am done using this location. Sickening. First Review (3 stars) Ordered a wrap, pasta salad, and a large unsweetened iced tea. Everything was amazing except for the tea. Unfortunately, the tea was very old and fermented. I am glad I didn’t continue to drink it and get food poisoning. I did reach out to the company directly about this. I hope the team at this location gets retrained on food safety."

"Jimmy John's in Waukee stands out for its consistently great service and quality sandwiches. Known for their 'freaky fast' delivery, they live up to the promise, making it a go-to for quick lunch breaks or hassle-free dinners. The sandwiches are always fresh, with a wide variety of options to suit all tastes, from classic favorites to unique creations. The bread, a crucial component, is freshly baked and adds the perfect texture to each bite. The store is clean, well-organized, and has a friendly atmosphere. Staff members are quick, efficient, and always greet customers with a smile. Whether you're dining in, taking out, or ordering delivery, Jimmy John's in Waukee delivers a satisfying and convenient meal experience."

"There seems to be a Jimmy John's on every corner. Can't say too much other than they are not bad and the sandwichs have a lot of meat."

"I won't ever go back till they fix the exit driveway leaving the drivethru. There is literally a 10'x10' section of crushed and depressed concrete that is over 8" deep. I've seen multiple cars (including mine) bottom out everytime I've used the drivethru. Ive also seen broken car bumper plastic in the hole of death. If I was an owner it would be my top priority, it's a shame you have let this get this bad for so many YEARS!"

"BEWARE! Did you know??? Buying a Combo at JJ only saves you $.12? That’s what I was told today after ordering 2 Combo Favorites. Used the drive-through. I thought $30.28 was high for 2 combos but I was in a long line and kid that took my order had had a very hard time. At home I looked at receipt and saw that I was charged ala carte for the chips and drinks. A total of $8.08. I drive all the way back and went into store. Told my story to guy at cash register. He said he would issue a refund ($30.56) and recharge my card for correct amount. Sounded like a plan to me. The second charge was $29.83!!! When I asked for explanation he rudely said ‘you only save .$12 when you buy those combos’. Like I should have known. WILL NEVER GO BACK. UPDATE: July 5. Was contacted by JJ on Hune 27. Filled out form regarding my experience. They said I would be contacted by local franchise owner. Have not heard from them."