NAPA Auto Parts - Motor Parts & Equipment Corporation

"No other store on Earth do I feel more unwelcome than Napa, I avoid it like the plague due to every time I go here for any vehicle needs I'm treated like I'm the biggest inconvenience in their life and that they would rather bash their head into a wall than help my needs."

"New employees don't know what they are doing. Don't know what happened to old employees here but won't be coming back & spent lot of money here for my crews"

"Over the past few months, I've been doing some engine maintenance on my Ford. The first time I came into the store to get a MAF sensor, Steve was right there able to help me order the right part, and I picked it up the very next day! Yet more problems for my poor truck occurred, and I decided to go back. Again, it was an awesome experience, and Steve even remember my name and helped me get the right spark plugs and spark plug cables for the best price. Sadly, due to an oversight on me, three of the cables were too short, I went back today after a long night of fixing my vehicle hoping to find a set of longer cables. What I thought would be a nightmare and would have to wait, was a pleasant, and honestly great experience. They got me the right length, and little was needed to be handled, which made the the whole thing smooth. I even got a fuel filter as well, which again was incredibly easy to get. Thank you guys for such wonderful service. I have gone to other auto part stores in town, but this experience is by far the best and highest quality. Also, thanks Steve for your help!"

"Rolled in today to get some light bulbs and an engine filter. Just wanted to shout out to Steve, who displayed exceptional wisdom and patience with me as we navigated exactly what I needed. Steve didn't hesitate to come out to my car to help ensure we got the right bulbs and made sure I was getting the best parts available. Very knowledgeable and easy to work with. Steve represents the epitome of customer service. 10/10."

"Came in for a new car battery and was charged $181. Soon found out after having sent a photo to my dad, they sold me a used battery at full price (no plastic caps on the terminals, the terminals were scraped, numbers already scratched off) . Took it back to the store and was told that “it was the last one” as an explanation. No apology for trying to scam me. Another employee came and tested it, confirmed it was used and offered a refund. Great to know these guys take advantage of young women, shame on them. Thank God for my dad. Never coming here again."