Walmart Supercenter

"Iowa city Walmart is terrible, I have shopped at many Walmart's over the years in many different states and cities and I have never had as many issues as I do at this one. I lived in South Carolina for 15 years and never had a single issue with the Walmart there. Sense moving to Iowa I have had nothing but issues on my deliveries, smashed bread, milk with no expiration date. toms of items marked as not available such as milk, I have never known Walmart not to have a gallon of some sort of milk. Missing items I was charged for, they never answer their phone, not even for other Walmart reps. This store badly needs a new manger to run it and they need to train there shoppers properly to know where items are located in the store. This is a hugely advanced job for employees that know the store and where items are located and should be a step up in any store once you have worked the floors for several years. I hope that this Walmart gets its act together."

"TERRIBLE customer service. I went in today and bought $0.52 ramen noodles. The person guarding self checkout watched me the entire time and did not take his eyes off me. Then as I was getting ready to leave he tried stopping me and accusing me of stealing after he watched me do my entire transaction. He also didn’t speak fluent English and starts yelling in a different language across the store. This ain’t this first time I’ve had issues ether. My opinion, don’t go to this walmart unless you’d like to be accused of stealing product from them and treated like a dog."

"Joy in electronics doesn't need to work in customer service she lacks any kindness , friendliness , or helpfulness . Dear Manager please watch her behavior on video, she is a disgrace to your company on 12-18-2023 at 9 pm. She said i don't like customers like you and told me to go ring up front even though I was already told to wait for her to be done with another customer. Why she told me to wait and then leave is example of her not wanting to work. I would like you to resolve the issue."

"Generally in a nice and serene environment in the city of Iowa city, be sure to get the best prices."

"Update 3-3-2023 I stopped at this location again, and it was a different experience. The items were stocked, and checkout lines went fast. The store changed the checkouts to more self checkout, and the other checkouts had 2 smaller checkouts instead of one. The staff were very friendly. It was still hard to find things since things were moved around, but a better experience. I will shop earlier, it seems to be better then later in the day Previous experience I have been coming here for years, and every time I shop here, it gets worse. I think today really put the icing on the cake. Walmart, in general, is a great place to shop. I have visited numerous Walmarts all over, and everyone is slightly different. This particular one has lost my respect. I'm trying to shop here, and several areas are empty. This is not covid. It happened before Covid and still happens every week. I can say items were hard to find I can say they didn't have them I can say three high school boys were using electric carts like Mario cart, and you could hear them throughout the store. Also, not one manager did one thing to stop it. I can say the lines were very long. I can say a lot of things happened today. But I will say that when high school boys are running carts laughing through the store and no one does anything that tells me management doesn't care or doesn't want to lose business. The carts are for elderly or people who can not walk the store for health issues. They depend on it or they can't shop. I will say that there are two walmarts not far away that I will shop from now on. Thank you to the workers who did help find things since things were moved around. I really appreciate the kindness and help. If it wasn't for the staff helping, it would have been 1 star."