GATR Truck Center - Waukee

"Nightmare buying a truck from there. If I would have known better I would have looked somewhere else to buy my truck. Although it had a brand new engine in it so I got a good deal because they had no idea about that. I think the guys there are just putting in their hours they don't care about the customer or the company."

"Looking at my bank statement today and someone from gatr charged to my account stuff I never purchased yesterday so are you cramming to make money? My lawyer will be in touch."

"I have an awful impression of GATR. I'll explain why I had problems with the track and was towed to the workshop. I had the truck repaired there. I paid on the invoice because the workshop does not use the truck warranty. After receiving the receipt, I called the Volvo Group, and they sent me to call GATAR, where I bought the truck, and as their warranty agent was supposed to give me a phone number where to go in such cases or help. When I contacted them, a boor answered my call and said after my explanation that I did not repair them and did not buy spare parts and would throw the phone. Horrible dealer, 2021. I had problems with him when I ordered a truck, and they sold not at all what I ordered; I do not recommend it."

"Don’t waste your time and money in this place , they will say your truck is fixed after couple hundred miles it will broke again And they are not honest about the warranty, First they say you have repair warranty and when your truck broke down and if you ask them to repair they will say you have warranty for the parts not the repairing After spending $6k, All these things happened to me and they never refund me Just go find some where else to fix your truck"

"Crooks. Criminals. Charlatans. Scam artists. Absolutely the worst. Ever. If I could give them zero stars I would. We took our truck for D-Rate problem (normally we take care of that ourselves but we were 1000 miles away from home). We told them what the problem was but they insisted on doing their own analysis and coming up with a $15k quote. We told them not to go that route, they did the minimal work, then as they progressed things mysteriously "broke" and had to be replaced so the final bill came in at, you guess it, around $15k. After picking it up, it ran about 200 miles, went into D-Rate again, the next local shop did what we told them, charged us $1900, and it's run fine ever since. These people should be forced to have crazed ferrets dropped in their pants on an hourly basis. Avoid at all costs. Absolute crooks. **In response to your reply below, if the president wants to contact me, he has my number. I see that line a lot after negative reviews (funny how all the reviews are either a one (probably the legitimate ones) or a five (friends and family). You're not saving as much face as you'd like to think.**"