Westside Auto Pros

"If you are looking for a place that does quality work, warranties their work, actually has time to get your vehicle in to work on sooner rather than later, completes work in a timely manner, has reasonable prices, provides free rental, and brings overall peace of mind, then bring your vehicle over to Westside Auto Pros. My 2009 Nissan Altima would not start one morning unless I pressed all the way down on the gas pedal before pushing the start button. I called Westside Auto Pros and they were able to get me in right away despite not having any service history with the shop. They even provided a free rental for 2 days while they did the initial diagnostic and service. After getting the car back it seemed to be having the same issue so I contacted the shop if they could take another look at it. Without question they wanted to remedy the situation. Ultimately they were able to fix the issue and get my car running like a top. For a car with 191,000 miles on it with no prior service history at their shop, I admire how they recognized the car wasn't running quite right after the initial diagnostic and service and how determined they were to make things right. I never had any doubt Westside Auto Pros would figure out the issue and fix. Very professional shop. I also like how they provided a very detailed diagnostic and description of what was done to the vehicle for future service reference. My initial 2 star review has become 5 star."

"Could not have been nicer! The first thing he asked once hooking up my minivan was if I was sure I had not run out of gas. Until then it had not crossed my mind. Westside Auto arrived very quickly, and towed me to the gas station less than 1 block away. He put $10 of gas in my van and checked my battery, and it started right up. He was my hero !!!"

"Transmission went out after a crazy week of snow, they were able to get me in and diagnosed same day. Weather delayed parts, however they got right to work once the parts arrived. Tyler did a very thorough job, and fixed other issues for me as well while the truck was in the shop. Great communication from the tech and the owner! Would highly recommended to anyone looking for a local repair shop. Thanks again!"

"Honestly, absolutely ridiculous. Called AAA and they dispatched west side auto pros. I was assigned to a technician Lance Miller. Wait time was reasonable and loading my car went fine. Then I (female 21) had to fight with the tech (elderly man) to get him to tow my car to my preferred shop. This was met with condemnation, him saying that the shop I wanted wasn't good/ didn't have time for me. (Even though I already had made an appointment with the shop in question). The tech tried to strong arm me into taking my vehicle to his company's shop and wouldn't accept my answer until I got my father on the phone. Even after my father said the exact same thing I said, the tech was still agitated and became very rude to me. I had to defend where I wanted the vehicle taken multiple times. It was an incredibly stressful experience and not what I expect in terms of customer service."

"I have continued to trust my vehicle over the past several years with Westside Auto Pros. Kenny, my Technician, Chris, my Service Advisor, Mike, Jessica, and so many others ALWAYS provide 10 Star Service!!! I keep my 2017 Toyota Camry showroom clean and as of this service visit it has only 26,600 original miles. I love how Westside photographs the various components of my car as they work their 51 service inspections. To me, my vehicle is an investment that I will drive for a very long time and Westside always respects and cares for my Camry as if it was their own. Thank you!!!"