Target

"Went to Target to get Good & Gather Coffee Pods. The shelf was empty, and while I was searching through packages Nathan (I think) was stocking the self across from me (at approx. 2:30). He asked to help me, searched some more, then asked if he could look in the back for me. Maybe 5 min. later he came out with my coffee and a big smile on his face. Such a kind, helpful person! Really made my day."

"I was traveling to Nebraska to care for my grandparents. I needed to stop by Target to buy a user friendly phone for my grandfather to use in his retirement when Nick with Target Tech helped me set up the phone. He was very kind and informative - he definitely had the best personality out of any retail employee I have ever encountered. Despite my difficult situation, he was able to shine some light in my day. Thank you Nick!!!"

"So this location has 25 checkout lanes and 24 of them are for display. I live across the street shop here daily and have to constantly wait in line for up to 15 minutes to purchase 1 single item. There is plenty of staff that could help but the managers must not find it convenient to help and open 1 of the 24 checkout lanes on display. They need to open both self checkouts at bare minimum but have been to lazy this holiday season thus far. There is no convenience in having to walk from one end of the store to the other in order to purchase gum. And then have to wait 10 minutes at least before I can pay. This has got to be one othe busiest locations considering the entire parking lot is always packed full. Also how did the pay for new hires go from 18 last season to 15 an hour this season?"

"Target needs to increase staffing all around at this location. I stopped by the Starbucks before traveling over the weekend, some of the staff appeared frustrated, slamming things around as they make online orders, take in-person orders and at one point stopped taking in- person orders to fill online orders. Two customers were behind me and just walked back out the store. My order was supposed to be caffeine free with oat milk and it had caffeine and the employee started to make it with regular milk until I noticed it. Not a good customer experience. If you are going to have multiple channels (e.g. in-store, online) for taking orders then you must be prepared through proper staffing. You can’t retain staff if they are overwhelmed and overworked especially during holiday seasons to handle the orders."

"Clean store and friendly employees. The sale racks were picked clean but still a fun experience!"