Nutan Parikh, MD

"I received chemotherapy treatment from your office in July, 2023. I was approved by Medicaid for chemotherapy treatment as of July 1, 2023. I did not have my physical card at the time I started, however was eligible to start treatment as of July 1, 2023. I provided your front office with my Medicaid account number/card number. I was told by your front office that I could start the treatment right away but since I did not have my physical card yet I needed to pay cash or credit card and would be reimbursed by your office as soon as the billing department be able to confirm the coverage. I paid $1301.60 for the first two weeks of treatment from July 10-18. I provided the front office with the physical card from Medicaid. I showed eligibility/coverage at the time the services were rendered. I asked for the refund by calling the billing office every 2 to 3 weeks, but never received the refund. It has been over 8 months now. The billing department only replies that because Medicaid still owes us money therefore until we receive the payment we won’t be able to release the refund back. When I called Medicaid directly they told me that they cannot hold patients refunds as its illegal, and no matter how much I try to communicate with the office, it was all the same answer… “Until we get paid, we will not release the refund back.” This goes against Medicaid policy. I could have had my eligibility checked even without the physical card but was told otherwise. If you are contracted with Medicaid you cannot charge the patient direct."

"ALWAYS RECEIVE THE BEST CARE FROM DR. PARIKH AND STAFF. VERY PLEASED WITH HIM AND HIS STAFF."