TravisMathew

"Absolutely love this apparel brand and this store/location did not disappoint. Great selection and prices, only made better by the outstanding service I received from Chris. He was very knowledgeable about the brand and fits, and even offered a few pointers to improve the golf game. Will definitely be back when I'm on the island again. Thank you so much Chris for the awesome experience!"

"Ok store"

"I have Purchased 2 Pants from TravisMathew in Size 40 at The Ala Moana Store in Honolulu, Hawaii in September 2022 On my first Day of wearing the Pants I noticed that the Pans is too big for me because once you wear them, they became bigger than Advertised. I went back to the Store within the 30 Day Return policy, trying to return both pants of which I wore 1. Of course I tossed the Tags. When I came in the Store The Sales Lady Said , I can Exchange one to 38 but not the other one because it was worn & had a Stain & No Tags. The Sales Lady got Advise from the Store manager and Referred and reminded me That his Store cannot Refund or Exchange for a Smaller Size. “He suggested me to go To a Seamstress and have it adjusted to make it fit ! “ Over the last 40 Years I have never Done this and accepted his Advise. After some time I made efforts to go to The Seamstress “ Very Professionally & Experienced Lady told me “ This pants is not a Size 40 But 44 As well she said , that Adjusting this Pants to a smaller size is impossible because of the Delicately Stitching and the thin Material . “with other Words” , it’s Not practically doing this “ She recommended me as well to go back to the Store & exchange it because of the Wrong Size of 44 Not 40. Now do to The Busy Life , I returned back to the store in January, explaining the sales team to Kindly offer me an Exchange , with the explanation “ the Pats is too big! “ Again and as Remembering me of my Original Purchase . The Sales Lady did not offer me an Exchange , Now since the Return Policy has expired, No Tag , Pants Worn & Washed she cannot accept the Return. I explained to her , I followed advice of the Manager To resize, and The Seamstress corrected me that you pant size is 44 , She said that she don’t care and not able to exchange. Being put down 3 Times and Getting Not satisfied by a Company that is paying Large money to gain new Customers, I feel to be very Let down by The TravisMathew Team. I honestly gave up and left my Oversized of which I paid around $135 Pants on the Table at the Store of TM and walked out with Commenting that I would never Purchase Clothing from their Store and Company. I recommend to stay away from this Store with Poor Client Satisfaction . FYI Having no Recipe Is a big excuse Because I had an Account Opens with them , This shows to tell you, the don’t care ! Don’t Buy from this Bait and Switch Walmart Store ‘ Which has better Return solutions than TravisMathew Walk 10 Feet around !"

"Nice clothing with friendly employees"

"I love design and fabric quality"