Red Rock Radiology

"The staffs are all very accommodating, knowledgeable, friendly and professional. The facility is clean, well maintained and in a very good location. My only big minus is until now I did not get my results, still not forwarded to my primary physician. I was told that within 48 to 72 hours my results will be sent to my primary physician and it’s been a week now. I’ve called them several times, it’s a voice mail, leaving message per the instructions but never get a call back. It’s frustrating and irritating."

"The front office staffs and technicians are very friendly. They make you feel comfortable and they treat you like you “are somebody” and not just a body. They are very professional and make you feel comfortable with their friendly attitude."

"I went there for the first time, so I was a half hour early. They accommodated me with no problem. Personnel was very friendly and efficient. I was actually out of there at the time of my original appointment."

"On Aug 22, 2023 at 10:15 AM, Red Rock Radiology Technician Elizabeth Licea that front desk did not give me the copies of the work 4 pages. MRI Brain contest again. Why I have to sign in front of you. She said due to my age, they wanted to do blood test to check my kidneys. At MRI desk, inside with technician Elizabeth Licea that MRI test suddenly I must sign 4 pages and X-Ray from Spine lumber 2PAGES OF DR Thalgott. I asked why for IV, they she said so the machine can read with contrast. I have done several MRIs before (5 times). I never had to do contrast injection several times 5 different times all. On August 24, 2023, they did not give me copies of the paperwork I filed out on Aug 22, 2023. Eizabeth Licea instead gave me blank papers which is not what I requested. Then they said they do not have my paperwork and I would have to call medical records but phone number did not work. I kept trying but one hours later, they found my paperwork and gave them to me. On Aug 2, 2023, at 9:10 AM, Red Rock Radiology front desk messed up my CT scan of brain by sending it to my old doctor Edward Clark which I only saw one time. Front desk said you paid $100 with discount to front desk. I am suspicious why they wanted me to suddenly sign paperwork right before the MRI test. I do not know why front desk gave me injection during the MRI test. I also do not know why they give to me suddenly in front of the MRI machine. Last, other companies signed with an M.D. doctor. I wonder why Red Rock Radiology report was signed by Ronald F. Sauer D.O. and not an M.D doctor. On Oct 10, 2023, I went to Red Rock Radiology to ask for copies of the four pages of paperwork I filled out and signed on August 22, 2023. They said they do not have them anymore and they told to go to MountainView Hospital. I went to MountainView Hospital medical records office and the staff told me they do not have my paperwork I filled out at Red Rock Radiology either, only images and final reports of my MRI and CT scan. The MountainView Hospital staff explained to me that Red Rock Radiology has all my paperwork I filled out and they were surprised that Red Rock Radiology staff does not have any of my paperwork, that I filled out. They should have all my paperwork that I filled out. I have done several MRIs before (5 times). I never had to do contrast injection at all. I am missing 4 pages of my paperwork I filled out at Red Rock: 1. Diagnostic Imaging History Sheet 2. Consent MR Contrast Mod-severe Kidney Disease consent form (two pages). 3. Magnetic Resonance (MRI Procedure Screening Form for Patients. (Front and back)). I believed That Red Rock Radiology of Elizabeth Licea came to front desk steps with them all together record. I told them another radiology office kept my records for 7 years long time, and that other radiology office gave them to me. I am suspicious that they're hiding records for something. After Elizabeth Licea did 2 injection shots in my arm, my spine lumber is very bad and hurting. Elizabeth Licea must be injection and MRI cannot read my brain properly. She said one is kidney and other is during inside MRI test when I laid down. Kidney test is within normal limits at PMI in Dec 5, 2022. My brain MRI test to injection cover up that St.Rose Hospital in 2016, to stop speaking English. I cannot speak English since 2016. I believe the injection by Elizabeth Licea made my health worse and I believe she is affiliated with St Rose hospital. I will never ever recommend Red Rock Radiology to anyone. Update to response On Oct 10, 2023, I went to MountainView Hospital medical records office and the staff told me they do not have my paperwork I filled out at Red Rock Radiology either, only images and final reports of my MRI and CT scan. I feel that Red Rock Radiology lied to me after I visited the MountainView Hospital. I will never ever recommend Red Rock Radiology to anyone ever!"

"This place was great. Great staff, in n out in less than an hour. Haven't been in an MRI in years. Wasn't as easy as before. But with a little encouragement from Elizabeth we got thru it. Much more of a pleasant experience than Desert or Steinberg."