McCarran KinderCare

"Did not have the best experience with this daycare. Although the teachers had taken great care of my little ones, the directors will lie and do things behind your back without permission. It took them 3 hours to tell me my daughter had got pink eye who is an infant. They did not call, they did not call anyone on my list such as the father, and claimed they had done so. They gave a poor apology pining it on me still for their lack of communication. They also thought it was best to continually wipe her eye and made excuses as they deemed it to not be an emergency despite her being an infant. With my son, he struggled for a week with his first week transitioning and I explained he just needs more attention to know that everything is okay that it’s a safe place for him. I verbally agreed to them doing an assessment and having a behavior analyst involved. However, I did not agree to Nadi and Anjelica contacting his old daycare trying to receive personal information. They did not tell me they were doing this nor did I sign an agreement for this. I had to find out from his old daycare when I placed him back there. These scenarios made me question a lot resulting in my children having to be withdrawn as they had lost my trust completely. My son also had an Epipen which on his first day the teacher was confused on where to put it leaving it on the side of his bag for others to grab that day as it was not in a cabinet as it should have been put away in a safe spot immediately."

"I absolutely recommend this center to everyone I know. My daughter is so loved and well taken care of. Ms arecely has been such a wonderful teacher to her. Ms Nadi has been great with me and my kids. Ms Angelica Is so sweet and understanding. Ms Jamie is the best person to walk in and get greeted by. I could go on and on. The staff is so perfect together and I couldn’t ask for a better center to have my kids safe and sound."

"Awful experience. My child was with multiple teachers in a matter of months. Constantly moving kids around based on staffing. Teachers coming and going. Staff has terrible communication skills. They said things that were untrue. Made up things to cover themselves when it was brought up. Also they exclude children for symptoms of suckness even if child is being treated and on antibiotics. Really stinks cause my daughter liked it there. But the staff not listening and telling lies to make it convenient for them is wrong. Telling my mother one thing and me another apon pickup isn't ok. Definitely do not recommend this place. UPDATE. THANKS OWNER FOR REPLYING TO ME. THERES NO NEED TO CALL YOU. YOU'RE FACILITY IN SPARKS IS A JOKE. FULL OF DISRESPECTFUL LYING PEOPLE. ONLY ONE TEACHER THERE IS TRUSTWORTHY. THE REST ALL LIE. ONLY WAY TO MAKE THIS PLACE BETTER IS CLEAN HOUSE AND START OVER. TEACHER'S LIE TO DIRECTER MAKING HER LOOK BAD. THUS LYING TO PARENTS. ONLY BAD THINGS WILL COME OF THIS."

"My child has been at this daycare since 6 months old. About 3 years now with this organization and it’s just been an awful experience. The communication is lacking and it’s almost impossible to be in touch with their director who they change out very often. Unable to keep staff which causes several adjusted pick up and drop off times and also random closures. This also causes your child to be in different classrooms based off of staffing so their environment is always changing. They have an app that’s supposed to keep you updated with what your child is doing throughout the day but they don’t use it. I was consistently ignored and never received updates with any issues I had. This daycare is chaotic and unreliable and everything you’re NOT looking for in a daycare. After 3 years here I made the decision to remove my child from their care. Which is such a disheartening decision to make. We have held on for so long because of the friends my child has known for most of their life and the few teachers and staff who actually cared. It’s just not enough anymore."

"100% the BEST learning center around! My son attended from 7 months old to 3 (military family). He loved the environment, all his teachers and the front office staff is great with communication. It was hard on him to leave his friends and day care family! We highly recommend KinderCare off of McCarran if you want your child to love going to school every single day! We miss our KinderCare Family. Thank you for making our experience GREAT!! It’s definitely going to be hard to beat, that’s for sure!!! The Brown Family"