Red Mountain Funding

"I’ve been with them for over 4 years they are awesome and do all that they can to help when someone hit me in my last car they were kind enough to trust me with another vehicle loan on a new car that was over a year ago and now they approved me for a even better vehicle upgrade this year now I have the car I’ve always wanted thank you to them trusting me and understanding my situation as a single mom Shout out to all the Employees I love April her heart is so big she does anything to help And she is the manager Derrick is a awesome guy as well he stuck by me and believed I can get the vehicle I wanted despite my situations in life Mia is a sweet lady with a awesome heart she helps in financing as well… man I just love Red Mountain Funding Thank You to Everyone you guys really have been a blessing to me and my kids"

"When it comes to customer service this is the worst place I've ever seen. The people who answer the phones don't seem to know what they're doing. Their guy derrick fountain is some kind of wanna be tough guy. What I mean by that is over the phone he tries to act tough and sound mean. When you see him in person he backs down and tries to be your friend. This "business" is all around shady. Do yourself a favor save yourself a headache and do business elsewhere like I should have!!!"

"Poor communication, I emailed more then one person with in the facility and got no response but yet they kept calling a broken phone that I even told them the screen don't work on that phone and called them telling them it was broken and told them the only source of communication I have right now was email and mail... These people don't care about their customers. Once they've received your money or you purchased a car they forget about you cause it's all ABOUT THE MONEY. I didn't even realize I purchased a vehicle that didn't even pass admissions the first two times. One coil blew out first week I had the car and everyone knows once one coil goes out they all start going out I do not recommend anyone purchasing a used vehicle from here."

"I noticed only good reviews get a response lol. This review is late but it’s better late than never. Okay was only 20 at the time. Never purchased a car from a lot before. I was sold a car with bald tires, one was flat by the time I got home. The following day at work I started having issues with the car starting. Now that I look back at that time, it was definitely not legal to let me drive of the lot in the condition that it was in. Many many issue. Fast forward some time, I was about 1 or 3 payments away from paying the whole car off when my boyfriend turned the front right fender into a poorly placed palm tree in a parking lot of a senior living home. It broke my head light and dented the fender. No major damage. Red mountain funding was my insurance as well as the business that provided me the car loan. I went through them to get it fixed and they told me to drop it off at the mechanic. I know nothing about cars, how long they should be at the shop, anything. About 2 days passed and I heard nothing from the shop so I called to check in on the progress and they told me the car was picked up on the previous day. I called the car lot since they sold the cars, offered the loans and provided the insurance, they said they REPOSSESSED it because the cost to fix was not worth it to then. So they wrote it off as TOTALED which it was not totaled and told me to pay the cost to activate my gap insurance. I had no other options. So I paid the cost and the car now belonged to the company for them to resell. I paid all of that money into it for nothing. Really felt robbed. Not only that but now I had a repossession listed on my credit report which eventually came down after disputing it but it continually reappeared over the years and had affected me greatly at times. Some people may have a good experience. My friend who recommended them had a good experience but I personally did not. If you look as though you can be taken advantage of then be careful. You may be."

"Absolutely do not go here! Under no circumstances buy anything at this place! They ripped me off and contradicted themselves multiple times every time I called them with a problem. I lost my job and missed one payment and they immediately towed my car with little to no warning and I lost some of my own belongings because they were in the car when they towed it. They bleed your wallet dry every chance you get. Seemed like a great friendly place when I was there in person buying the car, but after that I saw how much I truly messed up buying from them. If I had a time machine and could only use it once, I’d go back and make sure that I never bought from them, or prevent them from ever going into business... after they towed my car, I called them to see if I owed them any money so I can pay them and cut my losses, and they said, “You don’t owe us anything anymore, you’re all good.” TWO YEARS LATER, I’m trying to buy a newer car for myself trying out dealerships again, but I was told that I can’t finance anything because I still owe red mountain funding over $400.. even two years later they find ways to screw me over. If you need a car, go ANYWHERE else. Never buy from them. EVER!"