Petco

"Extremely tacky that you are now charging for bags. Whether you are doing it for political purposes or whatever, it’s tacky. Many many stores have adapted recyclable and biodegradable products as a way of contributing to the preservation of the environment so I’m going to call bull on that but either way tacky. I used to shop here once a week because it was convenient for having to be in the immediate area everyday anyway, however yesterday was my last day shopping here."

"I brought my dogs to the groomer here, it was the worst haircut they have ever had, it didn’t even look like they tried to make them look good, one of my dogs looked extremely choppy and the other one was unrecognizable, I had asked for a teddy bear cut, the last picture of what they normally look like after their grooms at petsmart , and the other two are what I picked up from petco. The girl at the counter argued with me that they did look good , I have eyes. I can see they don’t. She tried telling me this is what I asked for. I saw my dogs and wanted to cry. I couldn’t believe how bad they looked , I asked for a teddy bear cut and they basically just shaved them down like I couldn’t have done that myself. Thankfully after plenty of arguing with the girl at the grooming counter I was able to get a refund from the store manager , but I will never ever trust petco with my dogs again. It’s going to take months for their fur to grow back enough to take them to someone to fix"

"Pros: This Petco has the most stocked in both merchandise and pets. They all seemed healthy too. The other locations are usually empty or sick so I'm glad I stopped by here. The lady with the purple hair also went above and beyond. She was friendly, caring and helpful. Cons: The cashier (Cianna) was in a fowl mood. She saw me go to the checkout line while she was opening boxes and looked at me while I stood there for 5 minutes. She didn't call for help nor acknowledged me. As it turned 6 min, I was about to put everything back. That's when she walked to the the register and checked me out with an annoyed attitude. She was about to walk off without bagging my things till I was about to reach over and bag them myself (this is the 1st time in my life I've experienced this). Is she new to customer service? Seems like she never worked in her life. Despite her poor attitude/customer service, I remained positive. I get people have a bad days, but deliberately being bad is no excuse."

"They have everything you'll need from reptiles, hamsters, fish, and food for all of them if you need anything there the place to go. The place is always clean and all your pets are welcome in there."

"We have a kitten who's severely severely sick we don't have much money but we did come up with the money for the initial visit $71, and with all the road work being done down and McDowell we got stuck on the bus for longer than expected our appointment was for 2:30 p.m. we showed up at 2:34 p.m. and at 2:25 I called them let them know the situation and that we were just right down the street and after sprinting 200 yards are little baby kitten journey was refused to visit and she is close to dying I feel so helpless I need some help anybody who loves animals somebody who loves animals hoping this place was a place that cared about animals, is a did not have any compassion or empathy in their heart to look past 4 minutes for a dying kitten is going out in severe pain we as owners feel so hopeless and that we have no nothing we can do to try to help them as journey suffers this illness,the staff was cold hearted rude, judgemental,me and my boyfriend might not have the most money or have a car be we do have compassion for life,not fake compassion like the staff at this hospital true compassion for all life,I don't know how they could so cold hearted.tgey shouldn't let and innocent kitten suffer because of there bias opinions towards me and my boyfriend just because we are considered lower class.they are nice to money and money only..I ame 109% honest about this Post."