UPS Customer Center

"From when I walked in the Hispanic lady didn’t even greet me, she looked annoyed and like didn’t want to work . I had paid for my shipping just need to print labels, she said she couldn’t do that . That I needed to go to an ups store which it’s far from my house compared to this location. In my opinion all ups locations should have a way to print labels by simply scanning the prepaid one . I end up going to the one on central and camel back and they took care of me no problems. If people don’t like to work they shouldn’t be there."

"SMALL LOCAL BUSINESSES: UPS DOES NOT CARE ABOUT YOU! With UPS consistently skipping our small business for pick-ups, I'm forced to drop off at this location. The old man at the desk GIVES ME SUCH A HARD TIME, I will chew off my arm before I visit here again. Not only did I have to load, drive, and unload 400 lbs, I also had to wait in line to receive the 3rd degree from this guy as I put boxes on the counter one by one for him to scan. After this review, I'm seeking a quote from FedEx. Thanks for generic reply UPS"

"I had went to orientation on the 13th of this month and got the number to text Join to and I have gotten accepted they sent me a link to apply with a user ID which I’ve never received. I’ve called the ups customer service number many of times trying to get ID number while first time they said to go back to site which no one’s had time to do all that. Then on other occasions I’ve called and gotten the run around saying contact HR but it’s all the same number and same excuse no matter whom I talked with. Lately I’ve called even today 11/22/23 yet phones seem to just ring like people whom work there don’t like their job or don’t want to answer on purposes, while I even did a call back request which takes forever and they send same bogus number to call just wasting time. So I’ve realized by times I get ID to log into UPS users site the seasonal positions be too late and possibly over since contacting someone credible at ups in like pulling teeth."

"Went to get a package that has been at facility for 24 hours. because they wouldn't deliver until next week. there was an old male working that gave us lip service. He showed us the people on the phone didn't do what they said they should have. Asked if we talked to a rep in the USA. I told him I didn't know I called UPS number. Where his company routed the call I don't know. He told us how the overseas reps have no repercussion for their actions and complained about them for awhile. He said he would try and find the package or ask them in the back. he walked out of sight for about 60 seconds and came back and said he couldn't locate the package. Told us we had to call the 800 number again. we had 14 mins until this store closed. We called got a rep on the line. they said they would send the terminal a message to release the packed. I went back in and he told me it couldn't be processed in time for their business hours. the building says "Customer Center" should be the "UPS Bleep off center" 3 day select is a joke they are holding the package at their facility for more than 3 days. What can brown do for me? provide customer service not lip service."