Leslie's

"Got a hot tub for Xmas and have no experience with chemicals or maintenance. The lady working was so nice, and walked me through everything I needed, suggested money saving tips, and gave me her card to call for any questions. Excellent service thank you!"

"Great prices on a wide variety of things . Great games inflatables pool electronics ( lights , water proof Bluetooth speakers ) All the chemicals you might need and staff that know their business . Sometimes they are very understaffed. ."

"Brian is garbage. I went in there with my pool cleaner to just get new tires weeks ago. He told me I also needed a few gears. Had everything he told me that it needed done for $140. Brought it home and the cleaner wouldn't move straight, only in its turning position (pool cleaner worked before I brought it to him, after he had it it did not work). Brought it back and Brian told me I needed another wheel and another gear for another $80. Brought it home still didn't work. Brought it back and Brian told me I needed to find a pool guy because the cleaner worked perfect and there was a problem with my pool. Got a pool tech to come check it out and he told me it was definitely the pool cleaner. Brought it back AGAIN for the 4th time and left it with someone else at the store. Went to go pick it up and Brian tried to charge me another $25 for more gears, but told me that the pool pump was the problem, not the gears or the pool cleaner. I told him I had a pool technician come to the house and verify that it was in fact the pool cleaner that was the problem and he told me to "get a new pool guy because the guy I hired doesn't know anything." Low and behold after the last 2 gears Brian replaced the pool cleaner works fine now! Nothing like throwing parts at the problem, charging the customer and getting lucky after me going back and forth for 3 weeks. I work in contractor based retail and throwing contractors that use Leslies as one of their suppliers under the bus and talking down on them is completely unprofessional. I will never be back again and I will make sure to tell everyone I know never to do business with them again. Extremely disappointed in Brian's professionalism."

"Brian and Matt are extremely helpful and always have been in the numerous times I've been in there. What was different today was the "district manager" Marc. Marc has an extremely toxic energy. As soon as I walked in I knew that the employees were on edge. Nervous to say or do anything with Marc standing over their shoulder. For a district manager to be able to express such clear aggression towards his staff in the very first minute I was in the store is extremely unprofessional of him. Being a person of leadership I pulled him aside and wanted to bring it to his attention to possibly get him to realize, in case he wasn't aware, what he was doing. He was completely non-receptive. Feigning surprise is pretty obvious when you do not possess the ability to receive criticism. Now I know that I do not know Marc, but he should not be in a position to lead people. I hope this is not a reflection of the leadership model of Leslies but in any event I do hope that someone in a position above Marc sees this and takes steps necessary to correct his behavior. Good luck and I hope I never have to deal with Marc again."

"Brian was extremely helpful with my recent issue with my vacuum. He made a temporary repair free of charge and let me know it was just a matter of time before it failed again. Absolutely no pushy sales pitch either! I decided right then and there no more running around looking for deals. Brian just gained a full time customer. Thank you Brian and Michael!!"