Desert Lakes Apartments

"Facilities look beautiful, Danielle in the office was great, but they first tried to get me to approve the state of the apartment sight-unseen, and then required me to sign a ridiculous name and likeness release (irrevocable, in perpetuity) as part of the lease. There's no reason they need that, they claimed it was for an obsolete advertising campaign and they weren't using it anymore, but there's no reason to sign a legal document about it if that's the case. Don't know if they're selling that information but there's no good reason to collect it or for them to to belittle me for caring about signing away legal rights. Pity, because I liked everything else here, but that wild invasion of privacy was too much; I've spoken to another dozen complexes since then and every one was in disbelief that someone would have that kind of clause"

"Yeah would not recommend this place to anyone. Not only does the management fall short on everything they say, they have no regard for people or their situations. If you stay here make sure you get everything documented because one of the ladies, Virginia especially likes to act like nothing that was said happened even when you talk back and forth with them for weeks prior.... really wish this place could have been better but yet again an actually decent place ruined by its management staff. Good riddance and hope to never have to stay with yall again Virginia and team."

"I lived at Desert Lakes for four years and I enjoyed my stay there. The grounds were always cleaned and maintained, the staff was friendly and helpful. Maintenance requests were always answered promptly. The apartments are conveniently located, safe, quiet and pet friendly. I would highly recommend them to anyone looking to move to Phoenix."

"My girlfriend and I had a terrible experience at the place we lived at just before moving here so we were both super nervous about dealing with another management but Virginia in particular was super patient and transparent with us and followed through with every single thing she said she would and didn't try anything shady like so many phoenix apartments do. Maintenance responds to issues promptly and professionally. You would be hard pressed to find a nicer place for the money and area, especially in this economy. It's clean, quiet, and private and there's nice new countertops and cabinets. We had to break our lease because of a promotion at work but I wish I could've stayed longer. Thank you guys for your honesty and integrity when the norm in phoenix seems to be to blame and money grab. Highly recommend"

"I toured these apartments almost a year ago and unfortunately the apartment I wanted I was unable to move into because my lease was up after the move in date. But this complex I still would love to move into. The management team seemed very kind and attentive. They cared and even refunded the application fee since I was unable to move in at the time. I plan to try again and hope the apartment I want is available in February. It was a beautiful and safe looking property I have yet to see one as nice as here."