W Scottsdale

"I love everything about W Scottsdale; the space, the service and the ambience are top notch and it all starts with the valet. From the moment I pull up they are attentive and friendly. I visit often for business and Collin at the valet always remembers me and goes above and beyond to be helpful and super friendly. I’m very appreciative of his service and of the entire experience at W Scottsdale."

"This hotel has the nicest staff I have been around in a longgg time!! Christopher Karaoke at the front desk greeted me with the warmest of smiles and best personality. He really set the tone. I arrived hours before my room check in and he made me feel so comfortable with great suggestions to pass the time before the room was ready. I had a really bad morning- missed my flight and came here as a result. Had the absolute best stay as a result of the amazing staff. Completely turned my day around. All of the staff in the spa was so gracious and kind as well. SO thankful for their kindness, welcoming personalities, and overall demeanors. Love this staff and now love the hotel!"

"My wife and I were in town on business, stayed at this location for 4 nights. This is hotel that we will be coming back on future visits to Phoenix/Scottsdale. Great views, squeaky clean rooms and above all a top notch staff. Shawn & Donovan (hotel management) were very attentive and rapidly followed-up on a special request. Jonathan, Monty and Holland (front door / parking) make it easy to love this hotel— professional, friendly and courteous. This hotel offers the whole package in a perfect location."

"Was there for five nights, as well as other coworkers. Each morning somebody complained about how loud their neighbors were the night before. From parties and rooms next door, to a restaurant across the street going until 3:00 in the morning to just overall thin walls. The room setup is very odd, and that you walk right into the bed as you come in the room, that is in the middle of the room. On a positive note, when I saw the concierge first thing in the morning they asked how my sleep had been. When I said it wasn't due to the hotel but I didn't sleep well because it was so dry, they instantly asked if I would like a humidifier in the room and put one in there. Very nice very welcome. Additionally the conference Center is very nice, well maintained staffed with great people, and the food was actually surprisingly good. Breakfast is a complete throwaway and over priced. Got a $17 smoothie, only took one sip and explain that the rosewater was too prevalent in it and the wait staff merely said "huh, I'll tell the cook." And although I didn't end up drinking it she didn't I'm taking off the bill. Another person is with had asked for a cappuccino, took one sip and said it was terrible and wouldn't drink it and ask for us to normal cup of coffee. Again, we were charged for that. The pool deck is gorgeous however. I'm not sure I'd bother staying here again if in the area."

"Read other reviews! I wish I had. Everyone is correct in that this is for late night partying only— NOT a quiet or relaxing getaway stay. We booked the W for 6 nights!! because of a special event my sister was participating in. I stayed here a couple years ago and had a good time, but overall am extremely disappointed this time. Great for a late night party spot but not a relaxing hotel stay. Service: I called before our trip and requested a gift basket in the room. After assuring me it wasn’t a problem, it never happened. $40 a night to valet park! or $20 a night to park at the lot across the street. That sucked staying here for a week! Rooms: Paper thin walls. Construction was going on outside our room with the hammering starting at 6:30am and the heavy machinery starting promptly at 7am each morning (except Sat and Sun) View: a construction site It’s a late night club atmosphere. You can hear the music thumping (and lyrics!) until well passed midnight and a bar fight to boot. One guy we talked to there said he changed his room the first night and it got a “little better”. We were already fully unpacked so we just dealt with it, but no sleep for us. We turned the AC on, which added some white noise, and played soft music all night to drown out the sounds from outside. You can hear right outside the hall; other doors opening/closing, conversations in the hallway, etc. Beds and feather pillows are super soft so if you have back/neck issues, that probably won’t work for you. The room’s toiletry selection has really gone downhill. It used to come with Bliss products that smelled amazing and now you get a bar of Ivory soap and some products that literally smell like an ashed cigar. $11 for a bottle of water is insane. Pricing for all room products was nuts but the water was pretty comical. Food: We only had lunch and dinner the first day, and tried breakfast the next morning. Food was OK - nothing spectacular- and service staff were nice, but not worth eating there. We went out for all our meals. For the money, I definitely would not stay here again. I was hoping for a relaxed/calm vacation atmosphere and this is not the place for that. It’s great for a late night party or bar-hopping (if that’s your thing)"