Queen Nails

"I gave this place a second chance - WORST mistake. Normally I don’t mind the amount of time a service takes at a nail salon because I go to relax. However, the older lady at this salon took almost 2 HOURS just to do a gel manicure! I even filed and cut my own nails beforehand (the last time I was here, I got stuck with this same lady and she understands zero English so she filed & cut my nails the opposite of what I asked for). Additionally, I have never been to a nail salon that has their clients stick their fingers in tiny jars filled with cotton balls and nails polish remover to remove gel; not only was this so inefficient & ineffective (she ended up scraping most of the gel off with a power tool thing) but also UNSANITARY! With all do respect, this employee needs to get new glasses; I kept noticing little bumps and hairlike textures on my nails after she did the first coat of color. I pointed them out and she couldn’t pull them out because she couldn’t see. As we both grew frustrated, I attempted to pull one of the hairlike textures myself and she freaked out and proceeded to add a ton more layers of polish (wasn’t very effective). I skipped on the massage and left as soon as I could. I was so visibly dissapointed that the lady did apologize but I will never go again. Sad because it is conveniently close to where I work."

"-I would give 0 stars if I could. -Will NEVER go back again. -Went one week for a pedicure I told her to keep the length and make them square she cut them WAY too short and rounded them... also didn’t do the hot lotion -Went one week later for a full set thinking maybe they just had a bad day, wrong! -The “manager” started out really well on my full set then started rushing once another customer came in she finished I left and had to return 1 day later due to 2 nails lifting!!! A man fixed them and they have been fine. -I return 2 days later due to a different nail that fell off! She wouldn’t give me a refund so I could get them done somewhere else she very rudely fixed it and said she’s never had anyone’s else’s nails fall off that it’s only my nails. -Not even one week later and SEVEN nails fell off."

"Worst nail place I've ever been to. I had to return to the store because 1 hour after leaving, my nails were sticky as if old product was used or the wrong combination of products were mixed, not sure what it was. I allowed plenty of time for my nails to dry so it's not like I got myself into the mess like The lady who works there made me feel upon my return. It was awful she literally yelled at me and said what did you do? I've never been treated like that in my life. I will never return. The prices are also not good."

"I will never go to this place again. The customer service was bad and they didn’t understand hardly anything I was saying. I came in and explained what I needed done which included a fill and toe polish change. They did okay on the toe polish change but when it came time to start the fill she said it was too late and they couldn’t do my nails at all. She said she should have looked at the time before she originally agreed. I replied “that was not my fault”. She refused to do my fill. I proceeded to grab a polish and paint my own nail to at least look decent as I now was not getting any fill done. I am highly disappointed in this place and the service. Definitely not worth a visit."

"used to love coming here ... until I came in for a full set and the manager had a man( who I assume had no experience ) put on my tips , they were crooked and did not stick on well .. before putting the acrylic on, the manager fixed the mistakes she saw so I thought it would be okay .. later almost all the tips popped off, which has NEVER happened before and I noticed the nails were crooked. I didn't want to go back because of this, and ended up going somewhere else and the nail tech there commented that the nails were crooked . it was so embarrassing ! will never come back here"