Fry's

"I have been coming to this Frys location for the past 8 years & it was always been great! Great customer service & great member discounts!"

"I does my first instant shopper order here and the lady at self checkout was super helpful, wish i would have gotten her name but she was working just before noon on Monday the 18th she deserves some kuddos"

"Been coming here over 2 decades. But when they won't honor coupons on their own app that say "CAN USE AGAIN", that loses a customer. Has happened twice. They just say oh well basically. It says you can, but you REALLY cant. Time to find a new place. I wound up paying $5.50 each for all of my pepsi Packs instead of $2.99 each. Almost double. I had 5, I put 2 back, and I, myself, won't be back."

"Richard with the short man issue has a major problem with customers. Each time I have been here and the scanner does not work he thoroughly turns the turnstile and checks each bag. This time he made the comment "just making sure you didn't throw an extra one in". I approached him after this and asked if his name was Richard, his comment "I don't know" I know this can all be verified by reviewing the video from the self checkout. This is the 3rd time he has pulled this stunt. I scan one item and then he scans the rest. This unprofessional worker needs to go to stocking the shelves and not working in customer service. If he continues to work self checkout or as cashier I will take my business to 91st and Olive where Otis is a much more professional cashier."

"This store has declined severely in the last 3 months. The check out lines are always long, many food items not in stock. Yesterday there were over 25 people in line to. Check out with one self check kiosk closed, one side open and 2 manned registers opened. I spoke to a manager who stated they had to fire 10 people in the last two weeks and are hiring as fast as he can. Yet there were employees standing and doing nothing (they are not cashier’s he stated). I asked why they didn’t close a manned register to open the other self checks? Or perhaps… even better go out and run them himself. How reply “we have to have one person to man them and we don’t have on.” Clearly he wants to sit in an office and not help his employees or his customers. I love shopping at Fry’s and go to many locations near myself, family, and friends and I do see managers help check out people at those locations when there are a ton of customers waiting. This manager does not care. Deli counter always a mess and empty, many items out of stock all the time, the only thing that has maintained quality at the store are flowers, plants, and alcohol. The rest is a hot mess. 45 minutes spent at Fry’s and nothing was purchased. I gave up and went to Walmart and got everything I needed in 12 minutes for less than $18. Fry’s was $25 for the same items but will less quantity."