The Home Depot

"The location at Lake Pleasant Parkway is very understaffed. Waited over 20 minutes for someone to help at the wire cutting station. Then, an older woman from appliances came over, tried to get me to buy packaged Wire. I told her they didn't have, and I needed pre-packaged. I said if you dont have the staffing to do it or what I need, that is ok, I will go across the street to Lowes. Then she got a nasty attitude, so I just walked away. Then the young guy at the checkout was about as slow and lazy as the appliance lady was, as I was putting my things on the counter. He says, "Please slow down, you are going too fast. I found it just horrible staffing and customer service for a large town home improvement store. I usually use the Cottonwood AZ store where I live. Much better staffing and customer service. If you look at my reviews, 98 % are positive. But this location deserves this review."

"I had a great experience yesterday buying a large cactus in the garden center. There were many varieties of cacti, aloes, and other succulents in addition to other indoor and outdoor plants and pots."

"We’ll stocked and the employees are very helpful. I asked one gentleman a question and he gave me an honest answer but didn’t find what I was looking for. A minute later he comes back with someone from that department who was able to help me. He didn’t have to do that because we had gone our separate directions. Nice to see an employee to go the extra Mike even though you aren’t expecting it."

"My husband and I were in Home Depot yesterday to check out a barbecue. We couldn’t immediately find it, so asked where it was located. The customer service we received from the staff was just amazing. The representatives take you where you need to go and make sure you have all the information and assistance you need. We decided to purchase the barbecue, but had no way to get it home. We ended up renting a box truck from Home Depot. The price was really reasonable. The customer service gentleman offered to move the truck to the front of the store, helped my husband load the barbecue, and then even strapped it down for us. His name is Mark. I can’t tell you how impressed we were with the assistance provided to us, all done with smiles and positive attitudes. I wish I had gotten all the names of the helpful workers. They deserve praise! Thank you, Home Depot, for making us feel appreciated. Outstanding experience!"

"Priscilla was very nice at kids works hoop, taking care of the projects for my kids . I had to return something today and Jse buy other stuff . Here s how it looks like in here.check pictures /videos."