DICK'S Sporting Goods

"We ordered an item online that was out of stock everywhere but the day it arrived the larger item became available online. When we went to this location we were not sure if they had it in stocks same day or if we needed to return and reorder. Angel was extremely helpful though the item was not in store he offered to help us with the return and online order, but when we found another made it extremely easy to upgrade. He was personable, friendly, and efficient. I will absolutely return to this location."

"We came in looking for some shoes for work and there were two people in the shoe department. Neither one of them spoke to us or asked if we needed help and the guy behind the register just stared at us. We left empty handed and very disappointed This is why people shop online."

"In general, the store looked nice and organized. The two stars is for my experience. I was searching for a trail runner shoe. There wasn't anyone in sight to ask for help. The hiking shoes were off to the side of the main shoe area. The shelves had no organization to them. The boxes of shoes should have been organized and associated with the shoes on display, but instead, I had to try and figure out what shoe I was looking at. I noticed a number on the inside of the tongue, and it happened to correspond with a number on the box, but I had to search top to bottom and from one side to the other and look at each and every box because all of them were totally mixed together, different sizes, models and makes. So don't waste your time here for hiking shoes. Not a good selection either."

"Changing my rate from two stars, to five stars. I had taken my racquetball racquet in to be restrung on a Saturday after breaking my strings and was assured it would be done no later than Thursday so I gave them an extra day and called them on Friday to pick it up only to find out it hadn't even been touched yet because even though the technician picked the strings off the shelves for me, they weren't long enough strings to restring my racquet and rather than alert me of this problem or try to find the correct strings they just let it go untouched. I expressed my unhappiness and advised that because of this mishap I would be forced to have to buy a new racket as I had a tournament that weekend and that was the reason I brought it in a week early. The manager found out what happened, that I was told it would be ready by Thursday, then called me to personally offer to replace my racquet with a new one the only drawback it was with the newer model! Plus I would only be chargef for the restring which I found very surprising and an approach that was above and beyond what was necessary and I'm very thankful and grateful for Dick's Sporting Goods to consider this as a solution to the problem so I was able to compete in my tournament and WIN!"

"Great selection, as expected, but most of all, the staff here is totally awesome. In my experience, staff at other Dick's Sporting goods are always friendly, but the staff here seems to go above and beyond to make sure you are 100% satisfied. Every single staff member I passed, greeted me and most asked me if they could help. Great experience."