Ferguson Plumbing Supply

"The only reason we went to buy a full set of kitchen appliances from them is that they carry 36" Bartizzoni stove ,but We have never had a nightmare experience worse than dealing with Ferguson, they made remodeling our kitchen experience a nightmare! Starting from the staff in the store who are always bored and don't want to deal with the customers, to their WOSREST OF THE WOREST INSTALLATION contracted company. Here is a few of what they did : They Cancelled my Microwave installation at the last minute after I paid for the installation three months earlier which left me with a short period of time to find another installer. 2- the installer damaged my brand new kitchen cabinets and didn't bother to apologize. 3-Another installer shoved garbage into my mail box just because we were telling them to wrap the appliances and be careful with them not hitting the walls! 4- lastly we returned a scratched hood and received confirmation that the return item was received and now they can't find it and keep emailing us asking about a return item they lost ! SAVE YOURSELF THE HEADACHE AND FRUSTRATIONS AND Don't SHOP AT FERGUSON."

"My wife and I are remodeling our kitchen, looking for appliances so went the their store. A young gentleman behind the desk didn't great or even look at us , so we told him we are looking for appliances and he replied appliances are at the back of store . So after wondering arround in the appliance section for like 15 minutes without anyone showing up to see why we are wondering we left the store. So I will NOT recommend them at all."

"WE have had a TERRIBLE experience with Fergusons. We ordered a full set of Wolf Kitchen Appliances --including 2 ovens and gas range top and hood in SEPTEMBER, 2021. More than one year later, the range top and hood have still NOT been installed correctly. We are now dealing with Wolf directly. We have made dozens of calls in the effort to get this resolved. I would strongly urge you to seek out a different supplier, unless you like dealing with a nightmare."

"Called to make sure we could go in and talk to someone. They said we could and they were open. Drove all the way there and told we had to make an appointment. I specifically asked that question on the phone. They said Monday- Friday you don’t need an appointment, only on Saturday. So we drove about 20 miles and we’re turned away. We will find somewhere else that cares about customers and giving them correct information and service."

"My kitchen designer recommended this place as a source when we remodeled our kitchen and bathrooms. The customer service was very poor, especially for the amount of money we spent (two high end tubs, new faucets and shower heads for three bathrooms, six sinks, including a double porcelain farm sink, light fixtures, three new toilets, and more). It was almost impossible to reach the service provider (Jillian) directly by phone because you get transferred around endlessly. She was very slow about returning calls and I never could get delivery dates from her, which was very frustrating on a project of this size. She made recommendations for sinks that she said many people wouldn’t choose - why would you do that? The kitchen faucet she recommended was a touch on & off, which broke just over a year after purchase and we had to change the batteries several times. It was a pain to crawl under the sink & replace 12 (!) batteries, so why would you recommend it, except that is was more expensive, increasing their margins? It stopped working altogether on Thanksgiving and my husband had to disable the touch feature. Unless you don’t care about service, I would avoid this place like the plague. You will deeply regret doing business with them. I would give no stars, if possible."