5 Star Appliance Repair Tucson NW

"I really appreciate the ease in which I was able to book online for next day service. The service tech, Michael, was very friendly, professional, and capable. He worked hard and fast and fixed our broken dryer for a reasonable price. I definitely recommend this company."

"5 Star was recommended to us when we bought our house and needed a few appliances repaired and billed to the previous owner for closing. We were out of town so we never met them. When we moved into the house everything was fine but just last week our dryer heat element went bad. We found contact info for 5 Star and since we don’t know anyone in our new town we scheduled an appointment on their internet sight. Got the call 30 minutes before the repairman was to arrive, as advertised, a pleasant and polite young man showed up with his tool bag right on time. After a brief conversation he started taking apart the dryer. Within 15 minutes he found the heater plate was broken and that he had called the supply house and they had one in stock, quoted us a price and said he could go get it and come right back. We asked him to check the washer because it was banging around during use and he did so, at first guessing that it might be the shock absorbers. Upon further inspection he explained that there were some bearings around the tub that were worn and although he had done the repair when requested by others it cost more than a new washer. We thanked him for his honesty and he went to get the part for the dryer. Shortly thereafter he returned with the part, installed it, vacuumed out the inside and reassembled the dryer. It runs great. We highly recommend 5 Star."

"Great local company! HIGHLY recommend! The owner, Anatoli is an honest, friendly, stand up guy! Great work, reasonable pricing and same day or next day service! Will always go through them will all my appliance service needs! Thank you 5-Star and Anatoli!!"

"I highly recommend 5 Star Appliance Repair. I booked them online on a Sunday, and they came out on Monday. The technician (Khusan) was efficient, knowledgeable, and pleasant. Their prices are very fair and much better that many others advertising in Tucson. I am very glad to have found them. I particularly like the fact that if they do the repair, then there is no service charge."

"7 Nov-23 Found 5 Star on the internet. Had issues with my LG Dryer my home warranty (AFC) did not take care of. My dryer would not dry properly and would take 3 hours to dry a load. After shelling out $240 to my home warranty for no results. Called 5 Star and had a next day appointment available to my surprise. Niko came over. Assessed my dryer, pre-owned, unknowingly to me the entire unit was filthy full of dirty lint once he removed the dryer drum assembly. The entire innerds of the unit looked like it snowed in the dryer, it was bad. The home warranty never removed the drum to assess the heating element I suggested. Niko got on it and started removing the lint, dirt, etc. from my dryer. The unit couldn't breathe it was so dirty. He took everything apart to clean. Put it back together, replaced some wheels. Now my dryer is like new and drys my clothes within a normal time cycle that come out dry and fluffy. He did a fabulous job, knew what he was doing, and made my dryer new again. I recommend 5 Star and will keep them in my contacts to refer to others. Great customer service, great staff, got my dryer up and running so quickly. Give them a call, you won't be disappointed."