AutoZone Auto Parts

"I went to AutoZone today to buy a new battery for my car. I purchased the battery and it had a core. When I brought the battery in the salesman who sold it to me 10 minutes ago was no longer in that building. The manager or whoever he was treated me like I stole the battery. He did not want to give me my core charge He also said that he couldn't find it. So I ended up just saying forget it, keep your $22 & the $311 I just spent. It's not about the money. It's the treatment. So in conclusion, don't go to AutoZone in the Wells! They are rude and unprofessional."

"Went in to buy new motorcycle battery, both batteries on shelf were dead, with load test at my request, had to buy battery at batteries +, also the associate put batteries back on self and said he would damaged them out latter. Why not keep bad batteries in back room to damage them out is what me and my wife thought . So new customers wouldn't go through what we did with same bad batteries on the shelf."

"I needed to return an unused shelf item I bought at another AutoZone location. I brought the item and my receipt in to this location and was greeted by a lady who was pleasant and handled my refund with no hassles. I was in and out quickly and went about my day. Thank you, AutoZone!"

"My girlfriend and came to the store to buy freon for the AC I ask about a battery also for my key fob after he told me the price I said I would be back tomorrow, I put the battery back in its place we where about to pay almost 60.00 on what we came to buy when all of a sudden the dirt bag ask if I put the battery back. I felt humiliated in front of my girlfriend when this dirt back of employee question my integrity when we where about to purchase product. I got upset and angry because I am a armed guard and I protect people and property to have this clown of an employee question my integrity because why? I was wearing a beanie? Sun glasses? Oh maybe a Native shirt that was given to me by my native friends? The management need to do a better job in teaching customer service. The idiot said “you are never sure” after I had already put the 9.00 battery back. I deal with transients, people from all walks of life I treat everyone with respect I never judge a book by its cover or belittle people who are different than me. I will not shop at this location ever again and I live 1 block away. I went to the other one on John Wayne they had older season staff that have good customer service. Remember folks we keep business open through our purchases never let a business make you feel that you need them, it’s the other way around they need us our money to stay open."