Einstein Bros. Bagels 5100 Rockhill Road, Kansas City, MO 64110

"I know they are challenged in terms of literacy, but service is highly impossible to cooperate with."

"The manager here is rude. Never go here but always see her around and from what I’ve seen on a regular basis she’s not too pleasant to be around."

"A friend from school here a UMKC bought me a bagel here and it was awesome!"

"Located inside MUKC. Not a great space or selection, but delightful staff."

"I had a very frustrating experience here this morning. I was clearly overcharged for what I ordered (cold brew and bagel) unless the prices listed on the menu are incorrect or the taxes here are three times more than the rest of the city. I'm confused as to how a $3 plain bagel with shmear and a $4 coffee added up to $10.59. I asked for a receipt twice and the cashier just straight up ignored me. On top of that, my bagel was both hard and cold, and my coffee tasted like it was made yesterday and left to sit out. I've ordered the same drink at multiple other locations and it tasted significantly better. This is really a bummer because I was excited to have an Einstein Bagel so close to my classes, but I don't think I'll be returning to this location for a while."