Walgreens

"I don't ever find great customer service anymore...or so I thought. Kaitlin and her team at the Meridian Rd/Overland location are distinguished! I constantly have to thank them for going above and beyond. It is so very appreciated!"

"OMG!! MELISSA IS THE BEST!! I was having a terrible time with getting my prescriptions filled early, when my Dr said that they could be filled early because I had Christmas plans. Noone in the pharmacy cared. Someone said that they didn't have one of my prescriptions. And then someone actually told me to stop talking over the phone, OR THEY WOULD HANG UP ON ME!! But Melissa actually called me later, to let me know that my prescriptions were actually ready, 2 hours after I had spoken with someone who said they didn't know if they even had one of the prescriptions. And then, at the drive up window ,Melissa spoke with me, she told me that she totally understood my feelings and was actually empathetic to my situation. What a breath of fresh air !! THANK YOU MELISSA!!"

"Probably one of the worst Walgreens pharmacy I’ve ever been to everyone that works in the pharmacy is so rude. I’ve been going to Walgreens all of my life I have never seen people so rude ever for normal medication‘s. They’re not very understanding they do not explain anything to you. They told me they had a prescription ready for me when I get there nothing is ready. Probably gonna have to switch Walgreens because I am tired of dealing with their attitudes. Very poor Customer Service."

"I’m not one to post bad reviews, but I’m very upset with this situation. I took 2 of my film cameras, which have 23 photos each on them, to get developed 2 weeks ago and I picked them up today; I only received my photos from 1 of the cameras. They have lost my other camera, claiming I only brought 1 in which isn’t true, I brought 2 in and I don’t even know if I’ll get to get those special memories off that camera since they didn’t do their job correctly. I would like to get my photos from that camera and if that isn’t possible, I would like my money back."

"I have had a very difficult time since having a terrible outcome after a routine surgery, and have always got my medication from this Walgreens. Dealing with Medicaid was always a problem and I always had to battle for coverage and pre authorizations. I always talked with Curtis, the pharmacist and got to know him throughout my struggle. Just today Curtis called me just to ask how I was doing. I have never had a pharmacist call me in such a caring way. It was as if he knew my struggle with my new disability as if we had gone through it together, which we did. I highly recommend this Walgreens and Curtis is the best pharmacist I have ever come in contact with. Thankyou Curtis"