Walgreens

"Staff in the store are super nice, store is clean. Unfortunately the pharmacy, and the pharmacist who is working on 3-1-24 brought this place down. I’ve had nothing but issues getting meds here since I moved over from med man. I’d rather deal with anyone else aside from this lady. Trust me and go somewhere else if you want a decent pharmacist who won’t treat you like an idiot."

"The photo department manager couldn’t have been more unpleasant and unprofessional. The lady with the black hair. Tried over charging us then continued to have the worst attitude, used not okay language and treated us like we aren’t even human. Gave us the meanest looks and said she refused to talk to my dad who was the one who paid. Should not be working a customer service job. Will not be going back. Other customers told us they will not be going back either after witnessing the interacting."

"01/16/2024 Very rude pharmacist. Pulled up to window to pick up prescription and they walked past several times over 5 minutes, obviously seeing me. I pressed the call button and the grey haired lady in a very rude tone said “we will be with you as soon as we can!” And cut me off. Came to the window with an attitude and was mad at me because she had a hard time hearing anything. Would not me explain anything and turned me away."

"Horribly understaffed. Went to load a card and was told that it would be 15 minutes as the person was busy. Well, I am busy too, that’s not an excuse, period. Revise your policies and procedures to where nobody has to wait 15 minutes for a service that should take less than a minute to complete? Totally unacceptable. Wish I could go elsewhere but location is close to where I live. Would go somewhere else if at all possible. Also, the pic shows what greets you at the entrance blocking the sidewalk."

"I arrived two minutes early the day after all our clocks changed. I thought I was arriving at 9:00, their clock said 9:00. Opens at 8:00. I was greeted, if you could call it that, by an unsmiling silent woman. I waited. She said, in an unfriendly tone, "We're not open. Wait outside until we do." I said, "It's two minutes to 9:00. You open at 8:00." She said again in a dismissive tone, "We didn't change our clocks. Please stand outside until 9:00. or 8:00." It was raining lightly. I went outside and drove away. I will not return. There were 30 different ways this could have been effectively handled for the first now ex-customer of the day: "Oh, hi! We're not quite open. Could you wait for two minutes before you browse?" or even, "Good morning! We forgot to change our clocks, and you're a tiny bit early. Could you wait for a moment or two?" or ,,, Horrible, horrible customer service. Management should let her go. If she's the owner/manager, she should find something she enjoys doing."