Beau Monde Clothing Exchange

"Don’t sell to this place. I feel like I got severely taken advantage from and borderline robbed. A had very similar experience as another person who wrote a review named Madison! I don’t know this person, so I have nothing to gain by defending her, but this company found a way to take advantage of people with there call back, where you don’t get explained or shown what or how many items are taken, you are just told the amount at the end when it’s over, and u don’t know what it’s For. This is what they did to me. I brought in a bag of purses. Some a few coach purses, coach wallets ( 2) Micheal Kors, guess, one fendi and a Givenchy tote bag and about 20 others that ranges from mid to no name. When I got there they offered me 16 lousy dollars. And I didn’t see my bag yet so I expected it to be pretty full of purses still, thinking ok maybe the high end ones had something on them I missed and they didn’t want them. Nope they took all the high end ones, my bag was half empty and I got 16 bucks for it all. Does selling 2-3 coach purses and 2 coach wallets and a fendi and Givenchy tote along with about 5-10 other purses would 16 bucks be fair to anyone on this planet??? But by then u can’t say no, cuz they explained if u don’t stand up there with them during the sort then u get a call back and the number is the number and you don’t know what is taken to get that number. They say they pay 30% something like that to seller based on what they sell it for. After keeping my mouth shut and going back in to see what they had my items on floor selling for and taking pics of these prices, they paid me about 2% this is not ok and luckily I have pics of my items before I took them in and I have pics of my items on there floor and have proof of what they paid me and Im turning them in for this, they took advantage of the wrong girl this time and this place should be ashamed of themselves. I’m not saying that the owner is part of this or aware of what buyers are doing, or at the very least the buyer i unfortunately came across, they could be stealing the item out from the owner too who knows, But Word to the thief that did this to me, I was trying to gather enough money to pick up my brain tumor medication, that was $1100 for 4 pills, that I couldn’t afford, i have a little boy and needed those to buy more time until docs could figure out course of action . U took that away from me, or at least stole my items that could nudge me a bit closer. Thanks for that."

"Love this place! Employees are super friendly, and I can find nicer brands, like Prana, Columbia..for a great deal! Spend lots of time here."

"WHAT A JOKE! When I first came about this store I thought it was a great idea! I bought 2 items from the Exchange store. I decided I would sell some of my clothes. The buyer did explain the call back but I had the impression that it was for very nice things that would go to the Luxe Store, not for every item I wanted to sell. I recognize you value clothes differently than I do but all of my clothes were very nice, brand names and in excellent condition. You bought 9 items. ALL FOR THE BARGON PRICE OF $5!! I would have liked the opportunity to see the clothes you took before accepting my $5. It did not seem reasonable per policy to call about all 30 things in my bag before your buyer determined a value of $5. My time and mileage is more than $5 and I will now donate clothes to an organization that TRULY appreciates clothes. I WILL NOT SHOP AT ANY OF YOUR LOCATIONS AGAIN. What a rip off! Regardless of your policy, that $5 was extremely insulting to me and your policies leave room for great improvement! I don’t need a snarky reply reminding of your policy or telling me that you are a family run business that’s been successful for 22 years, or that I can shop elsewhere. Perhaps consider how you would feel from a customer perspective to get 50 cents per item."

"LOVE this place. i sell here, but here allll the time. any time i need a certain item i can almost always find it here. love the staff too, everyone single person here is so kind."

"I love their clothes and staff! They greet you everything you come through the door and say goodbye every time you walk out. They only accept higher quality brands, so I always get the most of my money."