Del Taco

"Like others have shared..our food took 30min with 2 people ahead of us. Only 2 employees working during Saturday lunch rush. Food was cold but didnt want to wait for a remake. Lobby was a mess, no straws and condiments. Counter where the condiments are had 1/4in thick of dust fur which tells me they don't clean daily like they should. Absolutely gross and won't be back especially for the higher prices you can find way better food."

"Well they are definitely kid friendly. A couple came in to interview together with their four kids at the same time right in front of were you order. The manager ignored every customer that came in including my wife and I who had already been waiting for our food for over 15 minutes. We only ordered a couple things by the way. We watched two people leave cause they were ignored by every employee. One guy walk by us as he left and said well she made my decision easy to leave. He was talking about the manager. I told him I was about to donate my money and leave without my food. As we waited longer for our food the manager went to the back then back up front. Looked right at me then went outside to talk to the family interviewing. When she came in she yelled out loud in excitement (we got a new closer) I said you need an opener since we still hadn’t gotten our food. Nearly 30 minutes later in total we told the manager we just wanted our money back. She says no no no wait it’s right here almost done. We took the food then I asked her before we left about one of her employees that I felt was in an unsafe environment. She was rude in her response as I was genuinely concerned for his safety. She said he was special then proceeded to ignore me. I tried to tell her I definitely have no problem with that at all but the kid was passing out standing up counting tortillas and nearly drooling them and the freshly graded cheese next to him. I’m all for equal opportunity but maybe there’s something safer to do than being in a kitchen with hot grills and knives. That shows me the manager doesn’t care about her employees or customers. Please replace her ASAP! I’ve been in Kuna since 2010. I’ve let my friends and family known of my experience and we will not be supporting this del taco anymore. This happened December 2023. Please don’t waste your money on Unprofessional and Very Rude managers like this work of art."

"Our order for two took half an hour to complete. The food we received tasted old and reheated.. stale taco shells, cold beef. The chicken burrito was also cold and had a bit of a tuna fish taste, somehow. We threw it away. If none of the food is fresh, why does it take so long? We have never had an issue at other locations. The last time we tried to visit, we left after about 40 minutes in the drive thru without ever hitting the window to even order."

"We love Del taco but our last visit was not so great. We arrived and all the outside lights were off, we thought they might have been closed. They were not, just had some power issues. We ordered and drove to the window and paid. They gave us our drinks and them several minutes later they said there was no more cheese. So we said make the burritos without the cheese. We waited a while longer and they finally gave us our order. They gave us medium fries instead of large and did not tell us. We said these are medium, they said they ran out of large containers. So we said that we paid for large not medium and we should get extra fries. They did that but the issue is that they were going to let us go with the medium while we paid for large. We will probably go back but was a little frustrating at the time."