Rush Truck Centers – Boise

"ANYONE ELSE BUT RUSH Lies and overpricing have been my experience. Shop maintenance sales/supervisor lied to me twice. Witnessed first-hand in the office the practice of purposeful overbilling. Shop mechanics admitted overbilling is a common practice. I have a tracker on the truck. They told me they got it in and did an extensive check and came back with a huge quote for all the work needing done. Actually, the tracker showed the truck had not moved at all. Receptionist lied. Got the same work done at another shop for 2k less. Save your money. ANYONE ELSE BUT RUSH"

"Service building staff nice and helpful. 180 degrees from parts/rental shop that the below was written about. I bumped it to 4 stars from 1 Hopefully their skills are much better than their customer service. I walked in there six men looked at me not one set of word to me, finally one lady told me where I was supposed to go in the back lot for service. Must be the only game in town for a national trucks. I'll update as I deal more with them"

"Currently waiting on a PM on a truck I brought in before 3pm. It is 3 hours later and I've been given every excuse in the book. I showed up a little before I was scheduled and have been delayed 3 times. First excuse was there are only 3 mechanics. Next, was the mechanics got pulled to another job. Finally, I inquired about my truck and the old mechanic guy pointed at someone out in the bay I couldn't see and said, "he's doing it" and just walked out of the building mid sentence. Don't waste your time on this company because that's all they do with your time. I'd rate it less than 1 star if I could. I'll be calling Ideal Lease and complaining about the service."

"Todd manager of autobody department did a great job on our work truck! I would’ve assumed the truck was a complete loss, but these guys are pros at working on larger vehicles. Rush was able to fix truck without any kind of salvage title issue. If you have a medium duty or larger class truck, I don’t believe there’s even an auto body shop in the Treasure Valley that can handle these larger rigs besides Rush. With that being said, Rush has a large workload with a lot of responsibility to keep Idahoan commercial trucks on the road. Be patient and understand that fixing these larger trucks is a whole different animal than repairing smaller passenger vehicles. It took a little time to get our truck back, but as you can see from the photos we have zero complaints over here on the finished product and quality of workmanship! Thank you Todd!"