O'Reilly Auto Parts

"Ended up at O'Reilly when their competitors down the street were absolute jerks to us about a light bulb. The employees tonight at O'Reilly were very helpful looking up and cross referencing a blinker bulb that wasn't in their system. The young man was kind, patient, and very easy going. The young lady working tonight was tired, but still sweet and helpful. Totally worth stopping in tonight for the great customer service!"

"O'Reilly auto parts, I guess, is trying for a financial piece of the marketing pie in this competitive valley. Someone at O'Reilly told me that formerly, schuck's auto parts can not compete with Amazon's prices: "but" as I found out, every parts retailer [in this valley or online] has their contracted brand choices connected to their independent >small print"

"I always go to these guys first. They are very friendly, extremely knowledgeable and always steer me in the right direction, no matter what I need. They don't try to oversell anything, but they make sure that I'm getting the best product for my situation. If they ever don't have something that I'm looking for, they'll check all of their other stores to see if anyone else has it. They have insured that I will be a customer for life."

"My SUV overheated during my turn at the pump in the Costco line yesterday (July 1st). $5.19/gal btw!!! I had to be pushed to a parking spot. Tried to get help at the Tire Center, they refused and kept saying over and over, we can’t allow a dog in here and blocked the entrance like I was going to make a run for it!! It’s 90 degrees outside, do you think I was going to leave him in the car?!!! They told me I could go to O’Reilly’s Auto Parts 1 1/2 miles away….let me get my broom out!!!! I can’t walk because it’s 90 degrees and I have a dog!!!! A dog with a BLACK coat. Then their Manager told me they aren’t AAA!!!! Back story: my dog was with me because he had a Vet appointment at 8am that day and I work close to the Vet office. My boss okayed my boy to work with me for the day. Our a/c went out and we were all sent home early. I stopped to fill up before heading home to Nampa. Luckily, in that dramatic 20 minutes added with clueless people that kept asking, “can I pet your dog?!!” My vehicle cooled enough and we made it to O’Reilly’s where we found Patrick. He was no short of amazing!!!! He not only got my boy, Welkin, COLD water, he said we could hang in the store for awhile to cool off, AND he helped put the coolant into the radiator and runoff container for me. I NEVER get help!!!! I’m not helpless and pathetic looking enough. He went back into the store after saying goodbye and have a nice weekend, then he came back out to see where my needle was on my gauge!!!! Now that’s customer service, above and beyond!!!! I cannot thank Patrick enough for helping me and my boy."

"After a failed attempt asay Autozone with their rude staff, I came over to O'Reilly and was well received by their staff name Ronnie. He was able to save my day by helping me replace the ball on the hitch. Thanks!"