United States Postal Service

"Our rural mail carrier seems to be the worst I have informed delivery on my phone that shows what mail will be delivered for the day and once again I did not receive it This has happened thseveral times to us. The post office says informed mail is not always correct and can be 3 days off I know this is not true So guess I will have to check with my neighbors to see if they have the letter I'm looking for It's really frustrating Can't trust them anymore Sad"

"I keep getting other people's mail. Sometimes I am not receiving my bills which is extremely problematic. When I leave wrongly addressed mail in the box with "ANK" and the flag up, it takes days for the carrier to finally pick them up. Hours are difficult for working people. No automatic stamp machine to buy stamps or post a package outside of the extremely limited hours. Sad that government agencies are so poorly managed."

"We are constantly getting other people's mail. There have been instances that important mail has gone missing and delivered over a month late. Scheduled package pickups at my home are NEVER picked up."

"I received four pieces of mail for a different address. Sent it back after advised to do so. Now I hope they got their mail since I have just received a late notice from the electric company, as well as a 25.00 dollar late fee for not paying a credit card bill. Which I pay my credit card bills in full every month. This is not acceptable to me and criminal in my mind. We pay post office employee's to get this right. If they don't care about their job go somewhere else, please. Please get good people that care and with integrity. Thank you With that said, when I visit the post office to send letters or packages, everyone is very nice and helpful. I'm just not receiving my mail and it's costing me dearly. We need another option to receive our mail, or our carriersc need to get it together."

"This is my post office of choice whenever I need to visit one in person. I am closer to the Odessa office but vastly prefer the one in Oak Grove. The workers here are so nice and friendly and patient. They never make an issue of answering questions and always offer help. There are two ladies in particular who have always been so kind when I've come in with a problem or complicated shipment. But everyone I've interacted with has been great. I don't think I've ever had any negative expirences here. I used to frequent Odessa but a few of the employees there were always rude. The first time I stopped at Oak Grove instead and the employee was so friendly and nice, I knew I wouldn't go back. It's been a year now, and if I need to go the the post office in person, I will go out of my way if I have to to go to this one. Thank you!"