Diamond Club Apartments

"Love the staff here. Front office girl is a very sweet and welcoming person. My step son stays here and constantly has great things to say about the workers and complex.Would absolutely recommend."

"Worse experience here . They don't even care your concerns. If we give complaint in leasing office regarding any emergency they will just ignore it or takes months to rectify it . They keep on delay the things ."

"•Maintenance took forever to deal with issues, if they even showed up. Asked for help because my bathroom door locked when I was moving out and there was no key and they didn’t even show. Finally got it unlocked three hours later and got charged a late fee for moving out. •Completely overcharged for tiny rooms. Charged outrageous amounts for little things. •New manager was EXTREMELY rude •Did not send out emails to inform me of new roommates moving in when I lived alone for multiple months. •Did not send reminders for any move out, maintenance, or anything once new manager took over. Had to be moved out by noon and NO reminders were sent or anything about the process. Got charged $100 dollars for being late when I was told I had till the end of the day. •ONLY good thing was the AMAZING office workers who took care of problems to the best of their availability."

"Staff is rude and does not follow own protocols with certain situations. Most of the time they do not want to hear you out on your concerns and do not want to help fix the situation. Recently had a phone call to help a former roommate address concerns on issues with her roommate not following 2 big rules, they were quick to snap at me, laugh at me, and quick to hang up. Do not live here if you are wanting the least problems possible, because you will have many. I have had many issues with staff. Chad has been the only helpful and reasonable staff member but all other staff has been rude. [Maintenance are the only other staff members I have had good interactions with]. Problems are never solved and when trying to solve them you are treated very poorly. They respond to these reviews saying they are "saddened to hear of these things.." and so on, but they continue with the same behavior and bad treatment. On another note of living, rent is very high for what you actually receive, although we have the pool, printing room and gym, the cost does not add up do to the poor structure and the fact that things never work properly. Ink in the printer was always out when I needed to print things, the gym isn't well kept, and the internet was always an issue throughout the school year. Although the parking lot was recently fixed, the up keeping of the potholes is very low on the interest board of their community, along with how dark the lots are and how dangerous that gets to be. Overall, apartment isn't worth how much you are paying, especially with poor treatment from staff. -- They have the ability of being a good apartment community, but, no one is really willing to put forth the effort, and actually hear out their tenants."

"I absolutely love living here! There is a lot of privacy but if you want to hang with people, it is like it’s own community. They have events such as painting pumpkins or their doggy dates. Also, they have their own pool, movie theatre, exercise room, and pool table. It is also close to campus! Another thing that I love is that they are so quick with fixing things. If something does break or malfunction they are there and fixing it. The staff is so helpful and caring. The apartments are well maintained and it honestly feels like home here❤️"