Genesis Health Clubs - St Joseph

"Embarrassingly enough, we have had a family membership since before Genesis bought the tennis club in St. Joseph, MO. My husband has always used it and I only recently started going after retirement! I wanted to become stronger and more balanced and lose weight so I signed up for personal training to learn how best to proceed. I am so happy that I did. Marcus Miller is my trainer and he is terrific! I was a little concerned that I might get one of those young men that like to work out, but have no rapport with others, especially 67 year old women (we all know the type). He is so kind and very informative. Marcus always strives to make certain that I am making progress without any injuries. (I’m considering adopting him! LOL!) He has helped me become comfortable with the gym and gym etiquette. It’s been 4 weeks now and I feel so much better and stronger. Balance is improving as well. I highly recommend Genesis as your gym. All the other trainers that I have met are very helpful and not the least bit condescending to older people. I have also tried the Silver Sneakers which is a hoot and not as easy as you expect! The yoga stretch class is so relaxing. I’m looking forward to trying other"

"Not sure why it feels like an interrogation trying to check in on a guest pass. Employees were rude and shredded the paper pass I had to be able to use the other locations. Didn't even say a word to me when leaving. No thank you. No eye contact. This is exactly the reason I won't be purchasing a membership."

"On multiple occasions, we have attempted to take our kids to the children's room on Saturday. The posted hours are 8:00-12:00. Yet, we've gone and nobody is there. We have learned to call before going and yet again, we are disappointed. A big part of choosing this particular gym was the children's room. Yet it's rarely available during the hours it states it should be open. If this was a one time thing, I'd be understanding. But this keep happening. **edit to add: I did receive a call from Genesis regarding this situation. I appreciate the quick follow up and addressing the situation. I added a star due to this and will most likely re-review at a later date. Thank you."

"We came here to check out the indoor pool! Ended up taking private and group swim lessons! My child has improved so much in her swimming because of the swim instructors! My daughter looks forward to lessons! The instructors are really invested in the children and making sure they are improving every lesson! There are also fun events they have had such as movie in the pool and game days in the pool, and you don’t even have to be a gym member to attend! While we don’t need it, they also have a great baby and parent class too! We also enjoy the aquatic classes that are offered! Being able to use the pool year around has been great! If you or your child need swim lessons, I definitely recommend!"