CVS

"Drop off urgent perscriptions off to be transferred on Wed. Call Saturday and they don't even have them entered in yet! 6 days later we go in to find out what's going on. They have trouble working with your insurance, so they defer you to a different pharmacy becaue they are too lazy to sort it out. Rediculous."

"So I walked up to the checkout area with my hands full. There was a worker she was stocking shelves which is okay. But then she looked at me and didn't move, after I got started checking out my own items. She then decided to ask me if I needed to be checked out or if I would like to be checked out as she said it. Since I was already in motion of taking care of it myself I stuck with it. However the self checkout line didn't have any bags in it and again I was burdened with both my hands being full and then the process of using the self checkout was very annoying it didn't acknowledge the items that I moved over to the bags didn't acknowledge the button presses that I made. So I will say that it was a very terrible experience and I do appreciate the fact that every time I go into Walgreens I have a person ready and waiting to check me out. So with this I shall never shop at CVS again. Thanks for a terrible experience"

"Was supposed to have a dot physical appointment on Sunday, luckily the clerk called and gave me a heads up, stating that I'd have to schedule due to the fact no one on Sunday was dot certified, so I rescheduled for Monday, I specifically asked her if I show up early and check in can I be seen earlier...she said yes of course, so I did I showed up 3 hours early, and checked in,little did I know I would be skipped three times have to wait 2 hours be ignored, then be told I'd have wait even longer, what a joke, I was lied to and ignored I talked to manager and she had no answer. No one knows how to interact with with people anymore its all about computers."

"I posted on Google a not-so-glowing review of the north CVS in Blue Springs, MO. Twice I received emails (from different people with the company) wanting me to either provide a good time for them to call me (there is no such thing--I am busy) or respond to their email so they could "discuss the issue" with me. I replied to both emails and both were returned as undeliverable because the address was invalid. Was I REALLY supposed to successfully contact them? They would have just given me some garbage about how they will "look into the situation." I have a better solution: I just won't shop at CVS anymore. CVS people: •don't ask me to reply to a non-existent email address •just fix the problem! Stock shelves, hire sufficient people (and pay them a living wage!), train and supervise staff adequately to deal with customers first and chat later •update your website to reflect what brands you actually carry and whether or not they are actually in stock"

"This is undoubtedly the worst CVS pharmacy I have ever used. I dropped off 3 prescriptions 4 hours before they close and was told they would not be ready that day. My fiancé came the next day at 7 IN THE EVENING and only two were ready. The main prescription I needed is “in process”. I’ve called multiple times to see when they think it might be ready, but no one ever answers. The staff working inside at the front are amazing. But will never send my scripts here again, going track to Walgreens across the street."