Quest Diagnostics

"Mercy won't tell you until you show up for your test but you can't eat seafood at all for 3+ days prior to your heavy metal test. As a pescatarian this is highly relevant information. Just trying to save folks some time and effort."

"Quick and Easy. Taylor was specifically kind and patient. She gave me great advice and was conversational."

"Terrible customer service! The billing department is horrible! Prices are way too high. Many places in town that are less expensive. Doctors send you there without giving any options, but there are plenty. It pays to shop around."

"I had a scheduled appointment for 11:00 Oct 7th. There on time signed in on the kiosk but come to find out it wasn't working properly. Then told the short black woman I had an appointment at 11 she said no you don't. She needs more training her bedside manner sucks. No reason for me to lie. Then the older white lady was very pleasant got done what needed to be done"

"The company overall has poor customer service! Because my employer didn't give me what time frame they gave drug tests they do not accept responsibility that the automated system doesn't say anything about the times available. Drug screens you can't make appointments for anyway, the automated recording doesn't tell you that either. Walk ins only for drug screens. Drove 45 min to get the test/screen and was told well sorry. Also 2 other facilities that are listed online DO NOT do drug screens for employers"