CVS

"It’s always a pain getting through to anyone in the pharmacy. When they finally answer they just seem annoyed. The person I spoke with tonight said it was 10 minutes til they closed and she didn’t have time to help with my problem. I was on hold for 30 mins before anyone answered… Every time I have to go here there’s extremely long wait times (even when scripts are supposedly ready). I pay the $6 delivery fee to avoid going in! But they canceled my last delivery order without a reason and now I can’t re-order. So I guess I’ll be heading in to wait this weekend… Customer service is lacking. Hoping to find a new pharmacy soon!"

"They always say my Medicaid won't apply to my scripts because my stuff isn't updated. I've updated with Medicaid and CVS multiple times. I wait in line for an hour to be moved to another line for no one to be helpful and make me pay $37 for a life needing medication for my son that is covered through Medicaid. Medicaid has been updated twice online and associate on phone states BCBS is no longer on account or valid. They are robbing people or their time and money. Literally!!!!!! Worthless location with sketchy and rude employees."

"We've never not had a problem with this pharmacy. My partner had to switch to this pharmacy because of a change in insurance at the start of the year, and not ONCE has a prescription been filled on time and without having to call and harass them to do their job. Their phone system is the worst phone system I've ever had to wait through, and when you finally get through, there's some passive aggressive man on the other end. So far, both times my partner tried to get their prescription filled, they said that either the doctor or another pharmacy was at fault and they have not received any prescription or refills. After calling the other party, BOTH times, it was determined that CVS was at fault and the doctor or pharmacy had already sent the prescription over. And today, prescriptions are supposed to be ready, and they are not. We tried calling, and both of us were on hold for over 10 minutes and couldn't end up getting through to them without having to go back to work. This is the WORST pharmacy I've ever had the displeasure of dealing with. They're awful at their jobs and have no sympathy for patients withdrawing from their lack of effort/know-how/leadership. Pick one, any apply."

"I have been going to this pharmacy now for 2 months. In the 2 months I’ve been going here, they have delayed me getting my prescriptions twice. Poor communication, HORRIBLE phone system. Be prepared to be on hold for more than 20 minutes to talk to an actual human. Went to check on my prescription and one worker said there was no refill for it. I called my Dr. And they said they sent it in TWO DAYS AGO. Called the pharmacy this morning and the nice worker told me that I had a refill, but it was on hold and she had NO IDEA why it was on hold. I don’t blame the workers , but I do blame the company. Having to withdrawal from needed medication for seemingly no reason really sucks. Get a better system."

"People rely on you to be professional and courteous to your valued customers. This establishment should lose business due to its rude, uncaring, and unprofessional staff. Treat your customers like they were your own family members. If your loved one needed their prescription to function on a daily basis. Would you give them the same uncaring, rudeness, and disrespect? I don't think so. We all are expecting you to do your job and do it right. Remember! Without customers.....you don't have jobs!"