Katie Clouse - State Farm Insurance Agent 1733 South 15th Street, Ozark, MO 65721

"Katie was extremely rude and condescending on the phone. Rather than being helpful in the situation where we had missed our old insurance dropping off over Christmas, she called me "unintelligent" and gave me an outrageous quote. Luckily we were able to get insurance with Geico for less than half of the quote that she gave me, and I wasn't even insulted by them in the process! Yes, an honest mistake was made by me (as she has chosen to air out below for some reason), however her attitude and demeanor is my reason for 1 star."

"Its unbelievable the between her office vs. others I’ve dealt with. Here’s an example I asked a question the agent was stumped. One of Katie’s staff answered it no problem. Katie actually cares about people. When you go for your appointment she will look you in the eye and give you a firm handshake which tells you a lot.Most people don’t realize credit score effects your rates. She gave me some tips and my score went up. She’s into sports goes to the gym that’s what winners do. Loves dogs you will never go back to another insurance company. Oh she’s even a good chess player I’d be scared to play her lol no I’m not a bad sport. Hey this is my community and I’m being completely honest with you. I don’t want to leave anyone out but Angel is awesome. So, get involved with your community vs. some fly by night online company and go see Katie and her top notch staff today."

"I have been with State Farm for 50 years. My first agent was the same one my parents had when I grew up. It was awesome. He was like family. It was heartbreaking when I moved away from there & I found out I had to change agents. I chose Katie and went in to see her. I knew I was in the right place. She spent a pretty good amount of time explaining things and answering my questions. No pressure, just straight honest talk. I have been with her for 8 years now since moving to this area and it's still like talking to a trusted member of my family. I love Katie & her staff. They are always so helpful when I need them."

"My home and auto insurance are through Katie Clouse State Farm. I can pay through snail mail, internet or automated phone service. I could use any of these, but I prefer to call in. I get a live person who knows me. I am not just a number. I like interacting with people. A lost art form in this day and age I can tell you. Katie and Angel are very sweet and eager to help in any capacity. They are great."

"Was treated very well very nice people highly recommend this agency i was with farmer's insurance for 25 years and never gotten service like i did with Katie's agency she had evrything worked out before i came in so after a week with this new agent and service provider i got a check in the mailbox was confused and sent katie a message to find out she was able to work more magic and save me even more money very happy customer with lots of toys. thank you Katie"