Farmers Insurance - Jacob Eaton Agency

"Darby was excellent at keeping in touch with me, making sure things where in line and where they needed to be. Prompt responses and honest. Thank you for your wonderful customer service,"

"I've been with Jacob since we moved to KS in 2006. I've never filed a claim. I have 2 houses, 3 cars, and a liability policy with him. The cars are 2007, 2008, and 2012. Recently every premium has been skyrock. My son is 18 so I understand there's impact with that. However, I tried to reach out twice to do a review on my policies to see if there's anything they can do to bring down the cost ($1368 every 6 months for 2 cars with liability only. Basically 4000/yr with liability only). Not only they did not respond, and I had to follow up with them to even set up a phone appointment. They were no show. I tried to maintain the business relationship but apparently they do not care. Needless to say, I've gave them plenty of chances but I guess I am not worth their time. I'll be taking my business somewhere else. The new quote with identical coverage was $1240/yr for all 3 cars with another reputable national brand. That's almost 75% saving. Quite crazy. No wonder the agent from Jacob's office didn't care to review my policies because that'll cut into the commission significantly. Definitely shop around, don't be like me. I show my loyalty but no one cares."

"Have never had a claim, wife in a bad accident. Jacob and his team have handled the claim personally. They have followed up with me multiple times never failing to ask how is your wife as their first question. Large company,[ but my agent with small town care. Jacob is why I went to Farmers. Highly recommend"

"Krystal was very amazing at helping me switch insurances. I was hesitant but she was very polite and helped me get the best coverage for the best price. Jacob was wonderful to speak with and explained my policy in a way I understood. I was made to feel like part of the family. I look forward to future contact."

"We have been so impressed with Jacob Eaton. He helped us switch car insurance when we moved from out of state back to Kansas. We bought our first home and Jacob was great and very thorough in helping us add home owners insurance. He went over it page by page and answered all questions we had. Our life insurance policy is perfect for our family. We are so grateful for his willingness to explain everything to us in a way we understand and make sure we are covered without needing any unnecessary add ons. I would highly recommend Jacob and his team!"