22 HZ Car Audio 4514 South Saint Peters Parkway, St. Peters, MO 63304

"I am needing a phone call back to discuss the issues your shop caused from your install. I have TWO diagnostic test and mechanics stating “it’s a mess of an install!” I am posting here as I have left numerous voicemails on three different lines and no response. I am now taking my vehicle to another car audio shop to fix your mistakes. You can expect the bill in the mail!"

"I appreciate your "professional response". First of all I scheduled my install with your owner. I informed him of the device I wanted installed and he responded that he could do it, no problem. Your owner knew exactly what I wanted. I have the emails we sent to each other and I will post them. To answer your other statement, yes the owner does need to call and apologize for not showing up and wasting my day. Its called professional courtesy, something I see is missing from your business."

"So I setup an appointment, get multiple reminders for 2 weeks via text and emails. I arrive today excited about my install and confident that I would receive a job well done considering the positive reviews I've seen. I enter the shop and hear I individual cursing and telling an employee he had better receive the rent or he was going to evict them. Moving on I'm informed the Jacob is not in to do my install. He will be in at 2pm. I told the employee that I took off work for the install. Fast forward and I come back at 2pm and I'm informed that Jacob is still not in and he doesn't know when he is coming. I ask the employee if this is typical professionalism from Jacob and ge shrugged his shoulders. I ask the employee to tell Jacob to give me a call. That was at 2:20pm, it is 4:50pm and still no communication. This is terrible service and a terrible first eerience. I took off work and can't get my time back Update - 10/19/23 - Still have no response from the owner, Jacob. Terrible professionalism. Please go elsewhere for your car audio needs. I wouldn't let 22Hz knstall a trash bag., ."

"I don't know how to respond to the owner of this place as he just responded to my one star review. But, we just got the golf cart back about a month and a half ago so we haven't had it back for MONTHS. I didn't ask for my money back. I wanted him to offer to make it right when I said me and my family were stranded on the side of the road."

"Really wish we would have never brought our golf cart here to be worked on We paid 3k for a full rewire to get our radio working and when we got it back the lights didn't work. We had to figure that out on our own. They took over 2 months to get to it while we had to call numerous times for updates and unclear communication on costs of things and what they were actually doing. We don't even use the radio because the sound is HORRIBLE. I spoke with the owner about that and he said he just used what we provided , yet we bought new amps and just about everything new except the head unit. When they gave it back to us they said they had issues with it starting which was never an issue before. Now we have been stuck on the side of the road a handful of times, I spoke with owner and he basically said it's not his problem. He wouldn't call an audio guy for a motor issue but it seems more like some sort of a wire was cut rather than our motor. I wish we would have taken it to someone with better communication and who knows more about actual golf carts. Not worth the 3k."